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ibis budget Arles Palais des Congrès

2.0 star property

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Reception
Miscellaneous
Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Daily buffet breakfast (EUR 7.5 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenue De La 1ere Div Francaise, Arles, 13200
  • Place, Espace Van Gogh
    ‪14 min walk‬
  • Place, Camargue Nature Park
    ‪14 min walk‬
  • Place, Arles Amphitheatre
    ‪18 min walk‬
  • Airport, Nimes (FNI-Garons)
    ‪18 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Soundproofing, iron/ironing board, free WiFi, bed sheets

Triple Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Room, 1 Double Bed (2 people)

Room, 1 Double Bed (2 people) | Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed (2 people)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily buffet breakfast (EUR 6.60 per person)
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  • Parking included
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The price is CHF 49
includes taxes & fees
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About this property

ibis budget Arles Palais des Congrès

Hotel in Arles with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site. Change of towels is available on request
Ibis budget Arles Palais des Congrès offers 64 air-conditioned accommodations, with free toiletries. Digital televisions are provided.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Fridges, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ibis budget Arles Palais des Congrès, you're just a quick walk from Musée départemental Arles antique. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Musée départemental Arles antique and a 1-minute drive from Espace Van Gogh
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at ibis budget Arles Palais des Congrès. Free self parking is available.

This Arles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis budget Arles Palais des Congrès has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Refrigerator on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.5 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis budget Arles Palais des Congrès Hotel
ibis budget Arles Palais des Congrès Arles
ibis budget Arles Palais des Congrès Hotel Arles

ibis budget Arles Palais des Congrès Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 109 reviews
Rating 8 - Good. 40 out of 109 reviews
Rating 6 - Okay. 19 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Donovan

Stayed 5 nights in Jul 2025

8/10 Good

Anais

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
20mins walk from the restaurant / touristy area. A safe place to put your bikes if you need to Parking on site Nice Pool Restaurant on site offers good food. Overall good stay. :) Thanks
Stayed 3 nights in Jun 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean accommodation
Stayed 2 nights in Mar 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

8/10 Good

Mariannick

Well we had no problems whatsoever Everything was very good.
Stayed 1 night in Oct 2024

4/10 Poor

Carol

Disliked: Staff & service, property conditions & facilities
Pool was nice. Restaurant fine. Staff unfriendly. Ceiling leaked from shower into bath and bedroom
Stayed 1 night in Aug 2024

10/10 Excellent

JEANNA

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return

Stayed 6 nights in Mar 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good
Stayed 2 nights in Jan 2024

6/10 Okay

Monica

Travelled with family
We stayed in the ibis budget, which we didn’t realize was in the same hotel as Ibis styles. Our toilet didn’t work so we tried to upgrade, but they wouldn’t allow us to since we booked on Expedia. We definitely felt like the haves and have nots. we couldn’t order drinks on our room since we were staying in the budget side… We heard things like “oh that is not available to you, because he booked on the budget side.”. Just so you are aware… you are not treated equally…
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel in the Wrong Place

I used this Ibis hotel as my base for several days of sightseeing in Arles and the surrounding area. The hotel itself is nice enough, especially for the price. The included breakfast is well-stocked an uncrowded, and the room is clean. The air conditioning struggled a bit during the mini heat wave that settled on Arles, but it was OK. On to the not-so-nice aspects: 1) The hotel is a good 15-20 minute walk from the old town, and there are no restaurants close to the hotel. I had dinner in the hotel's dining room twice--and had nice meals--because it would have been too much trouble to get back downtown. The hotel looks closer on a map to the areas you want to be at than it really is. One of the photos I've included with this review shows the view of the city, which is waaaaaay off in the distance. I saw an exhibit at the Luma center, which required a 30-minute walk to get there. 2) Immediately adjacent to the hotel is some sort of low-income housing area, replete with tons of vehicles, trash in the streets, chickens in cages, etc. I did not feel comfortable walking by it at night. I've included a photo of the view of this area as seen from the hotel's entry road. 3) Regarding entry roads, be aware that my iPhone's mapping software kept trying to route me close to the housing area and on to a locked gate. Better to take the slightly longer route out to the Main Street. 4) I tried to get an Uber on a Sunday morning, but there were none to be found.
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

10/10 Excellent

Vanessa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

ERIC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Une forte odeur de moisissure dans les escaliers des tâches d'humidité dans la chambre De plus les toilettes ne fonctionnant pas nous avons demandé à changer de chambre mais il nous a été indiqué que toutes les chambres avaient le même problème d'évacuation et il nous a été conseillé d'utiliser les toilettes proches de la réception Ce n'est vraiment pas digne de la marque IBIS Le personnel lui est professionnel et compétent
Stayed 2 nights in Sep 2025

2/10 Terrible

Mats

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Excellent rapport qualité/prix

Un personnel au top, des services de restauration sur place très appréciables et une piscine pour un repos garanti. Notre séjour s'est parfaitement déroulé. Un seul petit bémol comme dans de nombreux hôtels... La literie qui mériterait d'être revue.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martijn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Massimo

Travelled with group
Disliked: Cleanliness, staff & service

Si salva solo la bella piscina...

...per tutto il resto questo Ibis BUDGET è molto più che "budget": pessimo per la pulizia e per la cialtroneria e sciatteria con cui ospita i clienti. Ci era stata assegnata una stanza con il bagno ancora da pulire (sorvolo sulla schifezza che ci abbiamo trovato), poi sostituita con un'altra appena accettabile. La colazione è di scarsa varietà e soprattutto qualità, e comunque non viene mai variata (ogni giorno le solite quattro cose, e un caffè pessimo). Anche per questa poi vale la stessa cosa: gli ambienti sono mancanti della minima pulizia necessaria (il tavolo me lo sono dovuto pulire da solo). Non lo consiglio, se non per chi debba trascorrere solo una notte di passaggio. Validi soltanto il parcheggio gratuito e la piscina - unica cosa apprezzabile.
Stayed 2 nights in Jul 2025

6/10 Okay

Luca

Travelled with partner
Liked: Staff & service
Hotel a 25 minuti dal centro dislocato in una zona non bellissima, con camere abbastanza vecchie, ma comunque pulite, mi è piaciuto molto il bar aperto fino alle 22 , il parcheggio gratuito e la piscina, la colazione è abbastanza mediocre, arrivavamo da due giorni di ibis budget in un'altra città ed era tutta un'altra storia.
Stayed 2 nights in Jul 2025

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix ❗

Super bien situé et grand et calme. Bonne literie.grande piscine !
Stayed 2 nights in Jul 2025

8/10 Good

noel

Liked: Room comfort

Satisfait de notre sejour

Quelques quicks , les cartes magnétiques qui ne marches pas, les àbattants de toilette cassé par contre le personnel est très bien et réactifs Une piscine très très agreable
Stayed 1 night in Jul 2025

6/10 Okay

pierre

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

hôtel fatigué

bien que le personnel soit attentionné, il a fallu changer 2 fois de chambre pour avoir une clim qui marche (en pleine canicule), manque des serviettes, pas de poubelle dans la chambre .... On voit que cet hôtel est fatigué et aurai besoin d'une bonne remise aux norme.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mikael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uselt hotell, första natten hade vi små flugor i en av sängarna. Vi bad att få byta och det gick bra. När vi sedan skulle få vårt nya rum då fungerade inte kortet, jag fick byta kort två gånger innan receptionen fattade att rummet hade nyckel inte kort. Första rummet saknade tvål! Vi fick ingen kompensation för allt strul, vi kunde väl fått en frukost åtminstone.
Stayed 2 nights in Jun 2025

6/10 Okay

FILIPE

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025