9 Mar 2018 by RSM
Dear Simon, We thank you for your time and sharing the feedback of your stay. While we understand that your review is subjective, we would have appreciated if you would have taken the time to share your comments with our capable customer service team. However we sincerely regret your disappointment and thank you for your positives though. Warm regards, Pracilo D'silva Resident Manager
Resort Rio offers its guests 2 outdoor swimming pools and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Resort Rio. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Arpora resort.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking
Resort Rio offers 337 accommodations with minibars and a safe. Memory foam beds feature premium bedding. LCD televisions come with digital channels and first-run films. Bathrooms include designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Jalsa – This theme restaurant serves lunch and dinner. Reservations are required.
Pickled Mango – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sweet Caju – Overlooking the pool, this restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Rio – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pool Side Bar – This restaurant overlooks the pool. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a fitness centre.
Rio Spa & Wellness has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Resort Rio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms after 10 PM.
The mandatory Christmas and New Year's Eve Gala Dinner fees do not include beverages.
Outside food is not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
