Lovely property across the road from the Loch. Our room was very spacious with a view of the Loch. Comfortable bed and nice shower. We had breakfast and dinner and both were nice. Staff were very friendly and happy to help.
Room was very nice and clean.The service in the bar was generally good, although only one member of staff to.provide bar service and waitress service so at busy times considerable delay. All food was served in the bar area. Breakfast menu was ok but dinner was very limited. The menu was available from lunch until 8pm so if you didn' t want chips, burgers etc there was only rissotto or fish pie. Food was also quite expensive. We have used this hotel before but this will be the last time!!
Not a great experience. No hot water. Room freezing cold. Still wet paint in the room which was extremely unpleasant. The other room - the bathroom door was locked so could not gain access. Left at 7am to find another hotel. No one on the front desk to be able to discuss our issues with.
Fantastic location with great views of Loch Lomand. Room was clean and well equipped. Staff in all areas of the hotel were knowledgeable, friendly and helpful.
We really enjoyed our stay, the staff were very helpful and pleasant. The food and service, excellent. The bedroom, comfortable and we had a beautiful view over Loch Lomond.
The staff were superb. Our room was a bit cold and the reception staff immediately moved us to a warmer room. It was nice that the restaurant had a healthy option of the broth soup which was delicious. Really impressed that you pay staff living wage - well done.
What a wonderful hotel! It was nice and clean, the rooms were a great size, everyone was so friendly and helpful, the dinner was delicious and right next to the beautiful lock! I really recommend this place, a great experience had by myself, my wife and our two dogs.