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The Izaak Walton Hotel

3.0 star property

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Photo gallery for The Izaak Walton Hotel

Garden
Superior King with View | In-room safe, individually decorated, individually furnished, desk
Front of property
View from property
2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Ilam, Dovedale, Ashbourne, England, DE6 2AY
  • Place, Ilam Park
    ‪5 min walk‬
  • Place, Dovedale National Nature Reserve
    ‪12 min walk‬
  • Place, Alton Towers
    ‪17 min drive‬
  • Airport, Manchester (MAN)
    ‪70 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, individually decorated, individually furnished, desk

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, Garden View

In-room safe, individually decorated, individually furnished, desk

Classic Double Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King with View

Superior King with View | In-room safe, individually decorated, individually furnished, desk

Superior King with View

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Hill View

In-room safe, individually decorated, individually furnished, desk

Superior Double Room, 1 King Bed, Hill View

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Hill View

Superior Twin Room, Hill View | In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Hill View

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

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About this property

The Izaak Walton Hotel

Hotel in Ashbourne with 2 restaurants and bar/lounge
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
The Izaak Walton Hotel offers 37 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ashbourne hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Izaak Walton Hotel. During your stay, you'll be within walking distance of Ilam Park. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with garden views at Haddon Restaurant, one of the property's 2 restaurants
  • English breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 13 minutes on foot from Ilam Park and a 2-minute drive from Dovedale National Nature Reserve
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Izaak Walton Hotel also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 3-star Ashbourne hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 8:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Haddon Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves lunch and dinner.
Dovedale Bar and Lounge – Overlooking the garden, this gastropub specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dovedale Bar and Lounge
  • Haddon Restaurant

Things to do

  • Bicycle storage

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area

Accessibility

  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20.00 for adults and from GBP 20.00 for children
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Izaak Walton Hotel Ashbourne
Izaak Walton Hotel
Izaak Walton Ashbourne
The Izaak Walton Hotel Hotel
The Izaak Walton Hotel Ashbourne
The Izaak Walton Hotel Hotel Ashbourne

Reviews

The Izaak Walton Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 308 reviews
Rating 8 - Good. 105 out of 308 reviews
Rating 6 - Okay. 49 out of 308 reviews
Rating 4 - Poor. 11 out of 308 reviews
Rating 2 - Terrible. 6 out of 308 reviews

Reviews

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service

Need more staff and a bit of TLC

In need of some tlc Room was nice and spacious- old fashioned furniture, boiling hot - apparently pipes run under the rooms which they cannot control the temperature of. A fan provided but of little use. Evening meal was nice although lack of staff meant a long wait for everything. Breakfast buffet average
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Travelled with partner
Disliked: Property conditions & facilities
Booked for a two day stay with bed and breakfast which was paid for. Second Morning we were told the cook failed to turn up so no cooked breakfast. Asked for a refund to no avail. Staff did not seemed bothered. Told by other guests staying this happens often so will not be staying again
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is in a most perfect location and is lovely inside too. Sadly the hotel is not operating to its full potential and there is a number of very serious issues to be resolved. As my family have owned and operated hotels and I was chef in London for 25 years. The evening menu was mainly redacted only a few choices of a pie, fish, scampi or Cumberland sausage. Main course took 2.5 hours. There was no chef and no gas . Our breakfast in the morning was cancelled as the reason was given as owners son was exhausted ! There was no reception staff just a sign saying No Staff open at 11.00 am ! A Restaurant staff member ( only 1) apologised and said due to no planning there wasn't even a continental breakfast ham/cheese etc which could have been easily been set up. This was our wedding anniversary morning so very sad, especially in such a lovely location and what it could offer if properly managed. A sign was put up no restaurant in the evening. So we had to eat somewhere else. Another group of 25 guests family reunion also had to eat out. When we all came back , there was a chef however guests had not been informed. We got back to the bar at 10.00 got one drink then the staff apologised as they were ordered to close. We said a party of 25 guests was following us back for evening drinks but the staff said they couldn't do anything !. The second morning there was some breakfast available poorly cooked sadly but at least it was something. Awaiting refunds and explanation.
The hotel entrance
As above
The view from the front. We ould have been lovely if there had been food a meal choice service an open bar and breakfast each morning. Sadly not.
Stayed 2 nights in Aug 2025

6/10 Okay

simon

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Izaak Walton

Staff were helpful and friendly, breakfast was very good and the bed was comfy... Location was superb
Amazing view from bedroom window
View from Ilam park
Stayed 2 nights in Aug 2025

6/10 Okay

Isabelle

Stayed 2 nights in Jul 2025

2/10 Terrible

Garrie

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor service

Stayed before and it was good but this time the service in the restaurant was abysmal!! We had to wait more than 2 hours for food!!!!!!!!
Stayed 1 night in Jul 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
We had booked 3 rooms for 2 nights, for a family wedding. We had made a reservation in the restaurant for 15 of us on the Friday evening. Check in was interesting. The chef checked us in and asked us to pay up front (“because people sometimes leave without paying”). This wasn’t an issue but my Daughter and her family had checked in earlier and not been asked to do so. Maybe we looked dodgy! I explained we had a dinner reservation for 15 people and had been expecting a menu to pre order from when I made the booking, but had not received anything. He printed one out for me and I was able to message everyone and confirm orders ahead of the meal. We decided to have some drinks in the garden but there were a lot of wasps and used glasses on empty tables. The service at the bar was very slow and not being served by experienced bar staff. My husband noted the girl behind the bar was the one doing housekeeping. The meal was a bit of a nightmare. The table had been booked for 7:30 and we arrived to an empty restaurant with our table set up. We wanted to order some drinks but there was no one around so my husband returned to the bar and ordered the dinner drinks there. After a very long wait, some of the starters arrived. We were still waiting for a sharing starter after everyone else had finished their starters. They eventually arrived but the fries and bread were missing. Again we had to wait for a member of staff to appear before we could ask if they were going to turn up. The wai
Stayed 2 nights in Jul 2025

6/10 Okay

Giles

Liked: Cleanliness
Great location for an hotel. Probably severely understaffed. Man on reception went off with another couple to sell them a room without even acknowledging me. Another guy turned up, said he was new manager. I asked about the fishing. He said there was no fishing!!! First man came back and showed him the day tickets and pointed me in general direction of the river and pointed me up the stairs to my room. When it came to check out there was nobody on reception. He seemed to be cooking the breakfast and didn’t appear when asked. A chambermaid took my payment for the fishing. The room had been paid for in advance via Expedia which seemed to flummox them. The room was ok but the shower screen leaked all over the floor (room 15). As for the fishing, this was challenging and not helped by the dogs and people in the river on the far bank where there is a footpath. Not worth the £40 it cost. I don’t think I’ll be hurrying back which is a shame.
Stayed 1 night in Jul 2025

8/10 Good

Trevor

Liked: Amenities
Beautiful views from the room , large comfy bed , easy access to dove dale
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

4/10 Poor

Alan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Setting & scenery fantastic, the rest pretty poor. While the bar staff were attentive other staff were poor failing to provide basic information (like where to eat - the restaurant was shut) & showing little interest in doing their job or being attentive to residents. Breakfast was the poorest I've ever experienced in terms of quantity & quality. No croissants, pastries, fresh fruit. Yoghurt reused for a second breakfast after being left out in the heat on our first day. Had to ask for bread & hot food to be replenished. On checking out was told we owed money despite paying in advance & the hotel operating a pay as you go policy which meant food & drink had to be paid for when ordered/consumed. Giving the hotel 2/5 is being generous.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hotel prime rural position, great view from comfortable bedroom although we did pay the upgrade fee for this, clean, part friendly, sadly lacking apparently cuz Monday andTuesday chef day off and lets say unique staff that were available
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Best location in the dales. Room with a view! Very comfortable and good sized bedroom. Nice food. Friendly staff. Lots CV of parking
View from the garden
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
food was terrible, owner not got a clue how to run a hotel in a prime location ,manager was good and went out of his way to sort any problem out. .location was excellent for walkers .king size rooms good bed comfortable. they have lost there chef and a-la-carte menu not available as advertised just bar meals if you want to wait for ages and no afternoon tea
Stayed 3 nights in Jun 2025

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every body tries very hard, but yjey do need a good chef
Stayed 11 nights in Jun 2025

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. Room spotless and comfortable. Wifi terrible but that is a small point. The kitchen was closed while we were there but breakfast was supplied although dinner not an option which was a pity. Lovely location and excellent waiters - very helpful and friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Muriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Theresa

Disliked: Staff & service

Beautiful location but service was slow

We had a lovely stay for one night. The hotel location is stunning and we were delighted to see this on arrival. We had a room with a beautiful view but the interior of the hotel was comfortable but quite dated. Dinner was delicious but we waited a long time for it. Breakfast was ok but we had to go and look for cutlery and ask for coffee as it wasn’t replaced. Overall it was ok and we would return.
View from our room
Stayed 1 night in May 2025

6/10 Okay

Carol

Travelled with partner
Hotel in a beautuful location
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities

Fantastic location ...but would stay elsewhere!

Absolutely beautiful location. Lovely walks from the door. Last stayed here back in May 2019 and couldn't wait to return. We booked for two nights. The bed was comfy and we had a nice view towards Thorpe Cloud. Nice selection of drinks from the bar, and prices reasonable. Bacon and sausage were nice quality at breakfast. There was a small selection of mini boxed cereals, pots of yoghurt, cooked breakfast items, bread, butter and a couple of preserves. Shower gel , body lotion, hand soap and shampoo in the bathroom. Towels nice and soft. Tea and coffee facilities in room. Very small digital TV, but worked fine. We couldn't think of any more positives. We would probably stay elsewhere in future should we come back to this area as, unfortunately, the hotel appears under different management now. There was zero customer service. No one seemed to bother, with guests appearing low on staffs agenda. Meals overpriced for sub standard food, and served in bar area. Staff did nothing despite food being inedible. 10 minutes of opening hot food ran out. No dairy free or gluten free options. Staff didn't know what porridge was when asked. Had to ask for plates and cutlery. Toaster didn't work. Room needed a good clean and looked part decorated and shabby. Dirty cutlery left on floor in restaurant, tables left uncleared whilst guests were looking for tables. Such a shame how down hill it has got. We had a lovely meal at a nearby location the following day.
Stayed 2 nights in May 2025