2/10 Terrible
Jody R., Matthews North Carolina
8 Mar 2026
Disliked: Cleanliness
The property was misrepresented. The pictures were nothing like the actual property. The house is very old and I totally understand that BUT the walls were filthy, the pits and pans had grease all over them, there are holes in parts of the floor. There is a big crack/damage when walking up the stairs. Molding in master bedroom is filthy. At least paint the bathroom and the door. Dirt all over wall in kitchen where the locked door is located. Outside is not safe for ANY dog. There were pieces of wood with nails sticking up. Holes in the fence where dogs could get out. We had to rig the backyard so are dogs couldn’t get out. Underneath the porch needs to be cleaned and blocked off from dogs. If one of my dogs had punctured their paws we would have had a vet bill that we would not have paid for. You would have been held accountable. If you are going to have this property be a rental then clean it up, fix things so it is safe for dogs and humans. The back door frame at the bottom is falling off. Scotch tape wrapped around the door knob. Someone shows up while we are there to try and clean up the back yard. That should have been done BEFORE any renters showed up. You left all the wood with nails there for my dogs to get injured. We left the residence Saturday am because we could not stay there another night. The misrepresentation of this property warrants a refund especially since we left a day early. My dogs are too important to me and I won’t jeopardize them. I want comensation.
Jody R.
Stayed 3 nights in Mar 2026