Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Free daily buffet breakfast
Lobby
Reception
Pillow-top beds, desk, blackout curtains, soundproofing
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

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2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • Place, The Battery Atlanta
    ‪6 min walk‬
  • Place, Cumberland Mall
    ‪6 min walk‬
  • Place, Truist Park
    ‪11 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm)

9.2 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(88 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm)

8.0 out of 10
Very good
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel with free breakfast, a short walk to The Battery Atlanta
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Change of towels is available on request
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG. During your stay, you're just a quick walk from The Battery Atlanta. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Within a 15-minute walk of The Battery Atlanta and Truist Park
  • Free shopping centre and local-area shuttle service
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 2025 square feet (188 square metres) and includes conference space. An area shuttle within 3 miles and A shopping centre shuttle are free. The business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This Atlanta hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 01 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1008 reviews
Rating 8 - Good. 204 out of 1008 reviews
Rating 6 - Okay. 100 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 53 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel. Really good breakfast and large pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Kari

Travelled with family
Disliked: Staff & service
I thought the staff at the hotel left much to be desired. We did not have enough towels in our room... I waited along side 2 other families while the front desk lady went downstairs to get towels. She was gone 25 minutes and came back up on a personal call. Then the breakfast each morning was a mess. Never enough food and the worker was biting everyone's head off if they asked her for more food. It could have definitely been better prepared.
Stayed 3 nights in Jul 2025

4/10 Poor

Kasey

Travelled with family
Liked: Cleanliness, staff & service

Don’t stay here if you like hot showers

We went for the weekend. It was pretty good except for the fact the hot water don’t work. It was a little warm but still uncomfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustav

Travelled with partner
Liked: Staff & service
Great location for Braves games. We planned to walk, which is doable. Instead, HIE offered a shuttle to and from the game, and it worked very smoothly for us. Front desk staff was extremely friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Jason Michael

Travelled with family and small children, Travelled with group
Disliked: Staff & service, property conditions & facilities
Front desk staff need an upgrade. Not pleasant or welcoming when we checked in, but thought maybe just having a long day. Called for shuttle after baseball game and was told she would tell the driver. After 20 minutes, my husband walked back and the shuttle was still parked (this is now 30 minutes after we called). Asked the driver to go get us (we had a pregnant woman in our group) and driver acted like no one ever told him. Another time, shuttle arrived with 10 people already in it (I guess from another hotel). Could only fit 2 more so we all had to wait. Finally just caught an Uber after the long wait. Breakfast area is claustrophobically small. Woman serving breakfast said “pardon me” so many times to all of us, I felt bad for her. Water pressure is wonderful but only half of us had hot showers. Pool was excellent. By far, the best part of the hotel. Room was average-clean but nothing extra. Overall, a one night stay kinda hotel. Definitely won’t be back for an extended weekend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Loved how close it was to the Battery. They could use a few more chairs at the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all around
Stayed 6 nights in May 2025

6/10 Okay

ANDREW

Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were able to use the shuttle to the Braves game. But it was close enough to walk back from the game.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Braves games!

Stayed for 2 nights to watch some baseball. The hotel is in fantastic shape and has comfortable rooms. Breakfast was good and had a variety of offerings. The hotel has a complimentary shuttle that will take you to/from Truist Park for Braves games which helps save on parking so make sure to speak with the front desk about scheduling a trip to the ballpark. Would highly recommend this hotel and look forward to staying there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Branson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities
Enjoyed my vacation Breakfast and room was to my liking.
Stayed 8 nights in Jun 2025

8/10 Good

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Truist Braves Stadium and walking distance to the stadium. Cumberland mall about two miles away. A QT gas across the street.
Stayed 2 nights in Jun 2025

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, decent pool, walking distance to the Battery. Would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Charles

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some issues with the hot water for the shower, but it was convenient for the walk to Truist Park for the Braves game.
Stayed 3 nights in Jun 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful. Also, had a shuttle to the Braves game, which was super helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Renee

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

2/10 Terrible

Paula

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Jun 2025

8/10 Good

Caitlin

Liked: Cleanliness
Stayed 3 nights in Jun 2025