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Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

In-room safe, desk, iron/ironing board, free cots/infant beds
Property amenity
Free buffet breakfast
Outdoor pool
Combined shower/bathtub, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Place, West Pines Golf Club
    ‪6 min walk‬
  • Place, Hunter Memorial Park
    ‪17 min walk‬
  • Place, Arbor Place Mall
    ‪1 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Extra Floor Space)

Room amenity

Suite, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. During your stay, you're just a quick walk from West Pines Golf Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 8 minutes on foot from West Pines Golf Club and a 4-minute drive from Arbor Place Mall
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. Self parking is free.

This Douglasville hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 16 September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 46 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Porsha, CARTERSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and perfect location
Stayed 1 night in Feb 2026

8/10 Good

Rachelle Sara, Eastlake

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Just a few months back in DEC I'd give them 5 stars for service and cleanliness. This we got a room that just seemed dated. The toilet ran both days and the sink pooled water when we used it. I was very disappointed considering last time we stayed i thought fornsure this would be my no braoner choice when I go down to visit family.
Stayed 2 nights in Feb 2026

10/10 Excellent

Bryant

Stayed 1 night in Feb 2026

6/10 Okay

Walter

Liked: Cleanliness, amenities
It was ok
Stayed 2 nights in Feb 2026

10/10 Excellent

Matt

Stayed 1 night in Feb 2026

10/10 Excellent

MARY

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the front desk and food service people were all very warm and friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Sidney Charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, pleasant staff, clean room.
Stayed 1 night in Feb 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was clean and nice. But the bed had a bad spot in it. It’s like a person just constantly layed in that one spot. So it pretty much was wore out. It needs to be replaced.
Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
great breakfast, clean room, staff was courteous.
Stayed 3 nights in Feb 2026

10/10 Excellent

Carina

Stayed 1 night in Feb 2026

10/10 Excellent

Shaneeza

Stayed 2 nights in Feb 2026

10/10 Excellent

Donna

!
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Clean, updated and conveniently located.
Stayed 1 night in Jan 2026

10/10 Excellent

ERNEST

Stayed 1 night in Jan 2026

10/10 Excellent

Lacy

Liked: Cleanliness
Stayed 4 nights in Jan 2026

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, amenities
Overall this hotel was decent. However, check-in was at 3pm and when we arrived at 3:45pm, our rooms still weren't ready and we had to wait 15 mins. The breakfast options could be much better as the eggs, omelets, turkey patties, and sausage links werent cooked thoroughly. I certainly wouldn't stay at this hotel for the breakfast options.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 2 nights in Dec 2025

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds were comfy, room was clean, breakfast was well stocked, convenient location. Only downside, toilet was leaking.
Stayed 1 night in Jan 2026

10/10 Excellent

Francis

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Runduo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
Yes clean and courteous
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Yavon

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so courteous and helpful, everything was excellent. My stay was very comfortable!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rachelle S, Eastlake

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With everything being far in atlanta area, this location was great for everywhere we wanted to go. It was close to everything you could think of for food! It was very clean then I realized. This was not one of those lazy hotels pretending to preserve resources not cleaning your room. They clean the room daily. I hadnt seen that in years and I'm sure that is the reason the room was ACTUALLY clean. Kudos to this place. Especially set in a city where customer service doesnt exist
Stayed 2 nights in Dec 2025