2/10 – Ungenügend
Vickie M.
20. Apr. 2025
Verbesserungswürdig: Sauberkeit
Not happening
After arriving at location sometime after 4p because I couldn’t check in at 4p due to there door code system I was told the front door was very dirty front porch dirty couldn’t open door at first called the customer service finally able to get in. Upon entering the was a odor I went upstairs the bathroom to the right there a puddle of water on floor I was on the phone with Vacasa rep telling him this, tried to take pictures of water but couldn’t see in photo there was a board to the floor broken back porch patio has old rotten crates sitting out there. The home just didn’t feel clean beds really not proper bedding I just could not see myself staying here. The vacasa photos and the speak of home are completely different I told rep on phone I was not staying and asked for refund I contacted host whom by the way never responded to me even prior to my check in when I asked about checking in earlier upon my arrival into the state of Georgia I ended up staying at a different location and all I’m asking for is my funds to refunded back to my card
Vickie M.
Aufenthalt von 2 Nächten im April 2025