8/10 Bien
Sara W.
25 sept. 2023
First time at Atlantic beach
This was all of our first time staying in Atlantic Beach, A Place at the Beach, and using Vacasa.
Overall 4/5 Stars.
Cleanliness of the property= 3/5 stars. The floors were filthy. We had to throw away all of our socks as they were stained black. Everything else seemed to be clean and orderly.
Check in Process= 2/5 stars. Having to keep track of 2 packets was too much. 1 packet from Vacasa and 1 packet from A Place at the Beach. AND KEYS! OMG... Such a hassle! Made 3 separate trips for keys. I would give 4/5 Stars for E-Lock handles and Vacasa App Check-In with 1 information packet already in the room!
Accuracy of the listing= 4/5 Stars. Everything was as expected, except the dryer heating element didn't work. So we had to take our wet clothes to the laundry room... which was not an issue until Ophelia came thru and we had NO ACCESS to the laundry room in the L building, as we were in the K Building.
Communication with property management = 5/5 Stars. Vacasa did not disappoint. They were on top of the toilet issue we had and repairs were made the next day. Keys were also provided as requested. Wonderful job!
Location/Neighborhood= 5/5 Stars. We really enjoyed the property grounds. We loved that Everything was within a short driving distance. Great location!
Overall 4/5 Stars.
Sara W.
Séjour de 7 nuits en septembre 2023