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Crowne Plaza Auckland by IHG

4.0 star property

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1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Premium Room, 1 King Bed, Club lounge access (High Floor) | View from room
Suite, 1 King Bed, Balcony, Ocean View (Balcony) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
128 Albert St, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room

Room amenity

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Shower, free toiletries, hair dryer, bathrobes

Standard Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium Room, 1 King Bed, Club lounge access (High Floor) | View from room

Premium Room, 1 King Bed, Club lounge access (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club lounge access (High Floor)

Room amenity

Premium Room, 2 Queen Beds, Club lounge access (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Balcony)

Suite, 1 King Bed, Balcony, Ocean View (Balcony) | View from room

Suite, 1 King Bed, Balcony, Ocean View (Balcony)

  • 85 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

Room amenity

Premium Room, 1 King Bed, Balcony, Ocean View (Balcony)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View (High Floor)

Room amenity

Standard Room, 2 Queen Beds, City View (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Room amenity

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Room amenity

Standard Room, 1 King Bed, City View (High Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, City View (High Floor)

Room amenity

Premium Room, 1 King Bed, Club lounge access, City View (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Room amenity

Premium Room, 1 King Bed, Club lounge access

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1744)
The price is CHF 105
for 1 room
includes taxes & fees
7 Jul - 8 Jul
SkyCity Hotel

About this property

Crowne Plaza Auckland by IHG

Hotel with a sauna, steps from Sky Tower
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Auckland by IHG offers 352 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Crowne Plaza Auckland by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Sky Tower and SkyCity Casino
Crowne Plaza Auckland by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 10118 square feet (940 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Auckland by IHG. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Aria Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aria Restaurant and Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (10,118 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 28 April 2025 to 1 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Self-parking fee: NZD 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Crowne Plaza Auckland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with group
Liked: Amenities
Quiet . Great location and parking Comfortable beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Chandrasekaran, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located near to eating places, ferry and bus terminals and eating places.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hyuk Do

Stayed 13 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast, overall facilities great.
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel convenient to downtown and waterfront but washrooms are dated and need upgrading.
Stayed 2 nights in Mar 2025

10/10 Excellent

Razvan Datcu, Allen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very helpful. The hotel is within walking distance to some of the important attractions like Viaduct Harbor or Queen St
Stayed 3 nights in Mar 2025

10/10 Excellent

Vassan

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road repairs hamper access to the site. This is obviously beyond the control of the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Lovely hotel great location
Stayed 1 night in Mar 2025

10/10 Excellent

Kane

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Georgii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, walkable to everywhere. Bed was super comfy and no outside noise. We found the television hard to operate, but didn’t really need to watch tv
Stayed 1 night in Mar 2025

4/10 Poor

Hugh

Stayed 2 nights in Mar 2025

10/10 Excellent

jian

Liked: Amenities
Nice

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and the staff are fantastic, they are happy to help with any enquires you have.
Stayed 2 nights in Mar 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Staff & service, property conditions & facilities
The Hotel had an old socks smell to it. We stayed 4 days and our room was never serviced once even though we specifically asked on one occasion, we asked for new towels twice and only once they were provided. The staff were nice but service was appalling for a 4 star hotel. Advertised 24/7 in room dining as we found out after 9pm this consists of fish&chips, fries or club sandwiches. Which arrived over cooked almost burnt and ridiculously priced, we were grateful that explaining this at check out they did not charge us. But Never again
Stayed 3 nights in Mar 2025

8/10 Good

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Everything flowed easy.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location are great, just the roadwork around the property was a bit off putting. The shower and toilet are very tight,no need for a bath in such a confined area. Overall ok stay very quiet and the restaurant and bar area was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathleen

Travelled with group
The hotel was in the CBD and easy to access activities and museums. The property was very clean, staff helpful I would stay in a Crowne Plaza again
Stayed 3 nights in Feb 2025

10/10 Excellent

Martha E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property close to everything. A share lunch at the nearby Craggy Range Winery was an absolute highlight of our time in the area. Don't eat before you go! Also our visit to the nearby Ocean Beach was fabulous. Our hosts were attentive and the kitchen well equipped.
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Lots of construction. Easy to walk to different dining options and shopping
Stayed 4 nights in Feb 2025

10/10 Excellent

Yasamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction.
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Room was great. Exec lounge a nice touch.
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Feb 2025