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Rendezvous Heritage Hotel Auckland

4.5 star property
VIP Access

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Photo gallery for Rendezvous Heritage Hotel Auckland

Indoor pool, outdoor pool, open 6:30 AM to 11:00 PM, pool umbrellas
Reception
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
35 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Spark Arena
    ‪16 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Executive 2 Bedroom Apartment with Balcony & Harbour View

  • 140 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

View all photos for Heritage Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Heritage Deluxe Room

8.8 out of 10
Excellent
(11 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite with Harbour View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Heritage Suite with Harbour View

  • 47 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Studio Room

8.8 out of 10
Excellent
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive 1 Bedroom Apartment with Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive 1 Bedroom Apartment with Balcony

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Executive Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Heritage Executive Suite

8.6 out of 10
Excellent
(8 reviews)
  • 91 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe 1 Bedroom Apartment with Harbour View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 1 Bedroom Apartment with Harbour View

8.0 out of 10
Very good
(3 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Guest Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Heritage Guest Room

7.8 out of 10
Good
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Family Room

Heritage Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Heritage Family Room

8.6 out of 10
Excellent
(21 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive 2 Bedroom Apartment with Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive 2 Bedroom Apartment with Balcony

  • 91 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Rendezvous Heritage Hotel Auckland

Luxury hotel with health club and sauna
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace and Access to hot tub are on-site.
Rendezvous Heritage Hotel Auckland offers 109 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 48-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Rendezvous Heritage Hotel Auckland's great location. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sky Tower and 8 minutes on foot from New Zealand Maritime Museum
Rendezvous Heritage Hotel Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Rendezvous Heritage Hotel Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Auckland hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (NZD 45 per day; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Rollaway bed fee: NZD 65.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland
Rendezvous Heritage Auckland
Rendezvous Heritage Hotel Auckland Hotel
Rendezvous Heritage Hotel Auckland Auckland
Rendezvous Heritage Hotel Auckland Hotel Auckland

Rendezvous Heritage Hotel Auckland Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Catherine, Tauranga

Travelled with partner
Very central
Stayed 1 night in Apr 2025

6/10 Okay

Vicki

Travelled with family and small children
Liked: Staff & service, amenities
Simple and convenient to everything. Good facilities and fun for the kids.
Stayed 2 nights in Apr 2025

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness
Our room was so dirty, it looked like it hadn't been cleaned...very musty smell, pool were highlight for our children but other than that i would've re book here...moved to another hotel...
Stayed 1 night in Apr 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Livan

Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service
Stayed 8 nights in Apr 2025

6/10 Okay

Vehirani

Travelled with family
Stayed 12 nights in Apr 2025

10/10 Excellent

Dilwei M.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything in the room.
Stayed 9 nights in Apr 2025

8/10 Good

Matthew

Stayed 5 nights in Apr 2025

6/10 Okay

Maree

Stayed 2 nights in Apr 2025

8/10 Good

Jim

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attractive property, large rooms, and well serviced. A bit of cleaning was overlooked in my room (sticky table syndrome) but could happen anywhere.
Stayed 1 night in Apr 2025

8/10 Good

Stef

Liked: Cleanliness, property conditions & facilities
Great location. Large, clean room. A bit of a trek to the sauna.
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed, plenty of space in the room I will be back - hopefully to the same room! Thanks
Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Staff & service
We booked 2 rooms for 1 night. Both rooms decor were a little outdated. But we always put super clean bathrooms and comfortable beds with quality bedding above anything for a short stay. However 1 bathroom had some cleanliness issues that were quite obvious. So that was a little disappointing. But it wouldn't stop us from staying again if it was 1 or 2 nights
Stayed 1 night in Apr 2025

6/10 Okay

samara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were greeted by friendly staff, which was nice, however a couple of things to note, it was mentioned we have robes and slippers in our room, there was nothing, I called the lobby and the lady said she will send some, we heard nothing at all... Quite disappointing, we used the spa on roof top and it was not hot at all, these things need to be checked regularly and maybe also enforcing the rules of no glass near the pool, there was an accident that night with glass bottle.
Stayed 1 night in Mar 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Amenities
I booked a room with a bathtub but was given a shower only. Asked for a vase to be brought to the room as well as pillows they had advertised being available on their pillow menu, but never received and was just left waiting and never received an update that they weren’t bringing or could accommodate. Other than that, it was a nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikol

Stayed 9 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sarah, Stonehouse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We received a very friendly welcome when we arrived at 1am. Very comfortable room in the Tower wing, although bathroom could do with a refresh. It was very clean, just a bit dated. Housekeeping staff worked to a very high standard and recruiting staff were very helpful. Perfect location for a walk into the central area of the city and the harbour. Stunning view from the balcony was an unexpected bonus!
Stayed 3 nights in Mar 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel - Centrally Located

Had a wonderful 2-night stay with friends at the Rendezvous Heritage Hotel. The location is very central, no more than 5 minutes from Queen Street and the Sky Tower. It was quiet at night (slightly noisy with beeping cars and sirens during the day), but it quieted down at night. The staff were always available, very friendly and helpful. We ate one night at the German restaurant in the hotel. It was ok, but not amazing, and the one staff member on serving that night seemed quite overwhelmed by herself on the floor. There is an indoor and outdoor pool and gym areas, and they were lovely areas and so well maintained and pleasant to spend time to sit around the outdoor pool. The room was very spacious, with lots of storage and well-stocked with amenities. There was a mini-kitchen in our room which was very useful, and the bathroom was very large and well-sticked. Overall, I thoroughly enjoyed our stay. I would stay again and would recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Debbie

Travelled with group
Lovely room, clean and spacious. Also had a great view which was a bonus
Stayed 1 night in Mar 2025

10/10 Excellent

Abba Bram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building. Beautiful lobby, floors, and great pool and tennis court. Rackets could be better.
Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location, friendly nd helpful staff. Good locations to eat nearby. There was no breakfast but there is a third party German restaurant in the building which we did not try. We had a one bedroom suite and it was very spacious compared to newer hotels.
Stayed 3 nights in Mar 2025