See all properties

M Social Auckland

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for M Social Auckland

Terrace/patio
Daily cooked-to-order breakfast for a fee
Exterior
Lobby lounge
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Queen Street Shopping District
    ‪3 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore) | In-room safe, desk, laptop workspace, blackout curtains

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(25 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.6 out of 10
Exceptional
(71 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(65 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

In-room safe, desk, laptop workspace, blackout curtains

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Social King View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social King View Loaded Room

  • Sleeps 2

View all photos for Social Twin View Loaded Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin View Loaded Room

  • Sleeps 2

View all photos for Social King Room

In-room safe, desk, laptop workspace, blackout curtains

Social King Room

  • Sleeps 2

View all photos for Social Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin Room

  • Sleeps 2

View all photos for Social Twin XL Room

In-room safe, desk, laptop workspace, blackout curtains

Social Twin XL Room

  • Sleeps 3

View all photos for Social View Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin Room

  • Sleeps 2

View all photos for Social View King Room

In-room safe, desk, laptop workspace, blackout curtains

Social View King Room

  • Sleeps 2

View all photos for Social View Twin XL

In-room safe, desk, laptop workspace, blackout curtains

Social View Twin XL

  • Sleeps 3

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour Suite

In-room safe, desk, laptop workspace, blackout curtains

Harbour Suite

  • Sleeps 2

Similar properties

Exterior
Hotel Indigo Auckland by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 112 reviews
The price is CHF 101
includes taxes & fees
26 Jan - 27 Jan
Hotel Indigo Auckland by IHG

About this property

M Social Auckland

Hotel with a restaurant, steps from Princes Wharf
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
M Social Auckland's great location gets high marks from our customers. During your stay, you're just a quick walk from Princes Wharf. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Beast & Butterflies
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Steps from Princes Wharf and New Zealand Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Beast & Butterflies – This restaurant specialises in local cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • Valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1074 out of 1233 reviews
Rating 8 - Good. 129 out of 1233 reviews
Rating 6 - Okay. 19 out of 1233 reviews
Rating 4 - Poor. 9 out of 1233 reviews
Rating 2 - Terrible. 2 out of 1233 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Nice laundry room. Staff was helpful and friendly. A great stay. Could us more light breakfast options—small yoghurt, Muskie, fruit, rather than a yoghurt dish so large.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at M Social regularly: as aways we enjoyed the excellent and friendly services. We highly recommend the hotel restaurant, our guests and us had a great evening with the food and services.
Stayed 1 night in Oct 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean and tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

P

Travelled with family
Liked: Amenities
Nice hotel in a great location. The breakfast room/restaurant is pricey.Better signage on the cost of the breakfast buffet is needed as it is extremely overpriced
Stayed 3 nights in Sep 2025

10/10 Excellent

Damian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Alejandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull and happy. Presentation of building was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M Social is a true hidden gem located in an ideal position: across the street from the ferry terminal, next to Viaduct Harbour district which has no shortage of amazing restaurants and only a few meters from the heart of the CBD. The hotel itself is nothing short of perfect! Even at five star hotels it’s hard to have it all but at M Social, you can indeed have it all: luxury, amazing rooms, comfortable beds, EXCEPTIONAL staff, central location, amazing views and generous benefits! Many hotels talk a good game but when it comes down to it, often fail. This is not the case with M Social. I cannot remember a single time a staff member didn’t greet me when I came in from a long day or simply was passing by to go to breakfast! I am unsure friendly is even the word for the staff, it goes deeper than friendly. It was as if I was an old friend, a family member, etc. If you requested anything no matter how small or big, they would nearly trip over themselves trying to help. Everything was exceptional at M Social! I think in my opinion, the most exceptional part besides the staff was my bed. I have been to 77 nations and slept in millions of hotel beds: some are good, and others feel like sleeping on an iron slab! The bed in my room was so comfortable I dreaded having to wake up. Often if there is a problem, I notice some hotel managers blow it off and try to deflect the blame back on you. Luckily, this was not the case here. When I had a minor problem at check in, the manage
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Gye Won, Yongin-si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Peta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, air conditioning unit was quite loud though, but overall a great stay with great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 3 nights in Oct 2025

10/10 Excellent

Jade

Stayed 2 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was allowed to check in at 10am rather than 3pm. Flight from us landed at 8am. Room on 11th floor and view amazing. Good room amenities. Got a free welcome drink at bar. Safe did not lock but was repaired immediately
Stayed 1 night in Oct 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Stayed 1 night in Oct 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always was a wonderful stay, polite kind staff, great room with lovely harbour views, the beds are so comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good food
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet, comfortable room, with great view of the harbour. Thought room service delivered by a Robot, was unique.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic four night stay at M Social Auckland. Here is a summary of the key highlights: - The location: The hotel is directly opposite the wharf, and a very short walk from a variety of dining and shopping options (i.e Viaduct Harbour, Commercial Bay, Britomart). - The room: Spacious, incredibly comfortable, and decorated with colourful decor. The harbour view I had from my room was spectacular - day and night! You do get some noice from the boat horns which is to be expected. - The staff: Available 24/7, all of the team members I interacted with were incredibly friendly and helpful. I would like to particularly mention the two barmen from Friday 19/09 for their fantastic service and mixology skills, and the concierge on 20/09 for her great local breakfast spot recommendations. I have been able to stay in a variety of hotels on domestic and international travels, and M Social Auckland is definitely one of the best. I would definitely stay at this property and/or another M Social hotel during my future travels.
Room - on arrival
View from room - fifth floor
Stayed 4 nights in Sep 2025

10/10 Excellent

Jaspreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay at this hotel
Stayed 4 nights in Sep 2025