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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

Exterior
Interior
Exterior
Garden
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Place, Ellerslie Racecourse
    ‪2 min walk‬
  • Place, Ascot Hospital
    ‪2 min walk‬
  • Place, Ellerslie Events Centre
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Auckland Ellerslie

Hotel with a restaurant, in the vicinity of University of Auckland
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Auckland Ellerslie's great location. During your stay, you're just a quick walk from Ascot Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Self-parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 989 reviews
Rating 8 - Good. 386 out of 989 reviews
Rating 6 - Okay. 111 out of 989 reviews
Rating 4 - Poor. 46 out of 989 reviews
Rating 2 - Terrible. 12 out of 989 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Keunyi

Stayed 1 night in Oct 2025

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff,the room was clean and tidy and had comfy beds.Very short walk to the local train which was perfect to get to Eden Park.Very happy will stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah-Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we ordered room service the only drink menu we were offered was alcohol tea and coffees. No water, juice or alternative
Stayed 1 night in Oct 2025

10/10 Excellent

Samvada, Santa Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff
Stayed 3 nights in Sep 2025

8/10 Good

Torin

Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to stay and uber to the city
Stayed 1 night in Sep 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ranjeet

Business traveller
Disliked: Property conditions & facilities
Worst Novotel I have been. Outdated in every aspect. Breakfast was okay so no dramas there. Apart from that it’s a old building probably book ibis and save your money.
Stayed 1 night in Sep 2025

10/10 Excellent

Dawid

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Liked: Property conditions & facilities
Was
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious Room , great environment . Very close to the Ascot Private Hospital
Stayed 5 nights in Aug 2025

8/10 Good

Jane

Stayed 2 nights in Aug 2025

10/10 Excellent

Rawson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for this trip as a mid point stay. With meals, lounge, bar in-house. It’s highly covenvient
Stayed 1 night in Aug 2025

10/10 Excellent

Adam Du

Travelled with partner
Liked: Amenities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Danielle

Stayed 1 night in Jul 2025

10/10 Excellent

Oceane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Always great staying at the Novotel. Stayed here 6 or 7 times in the last 2 years. Very friendly helpful staff, great food, clean comfortable rooms. Will be back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again.
Stayed 1 night in Jul 2025

6/10 Okay

Scott Randall

Business traveller
Stayed 2 nights in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay! Quiet rooms , very clean and friendly service
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

6/10 Okay

simon

Travelled with family
it was noisy
Stayed 2 nights in Jun 2025

8/10 Good

Madhusudan, PRINCETON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast choices !
Stayed 4 nights in Jun 2025