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Novotel Auckland Ellerslie

4.5 star property

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Photo gallery for Novotel Auckland Ellerslie

An outdoor patio area with tables, chairs, and umbrellas, surrounded by buildings with multiple windows and string lights.
A modern hotel with a well-maintained lawn, outdoor seating area, and a glass facade.
A modern interior with large windows, wicker furniture, and a view of a garden.
A breakfast buffet with various breads and pastries, wooden shelves, and black pendant lights.
A spacious room with large windows, a dining area with a table and chairs, and a seating area with sofas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
72-112 Green Lane East, Ellerslie, Auckland, 1051
  • Place, Ellerslie Racecourse
    ‪2 min walk‬
  • Place, Ellerslie Events Centre
    ‪5 min walk‬
  • Place, ASB Showgrounds
    ‪2 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a dining table with breakfast, and a window with curtains.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a desk, a television, and a view of the outdoors.

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, a dining table with breakfast, and a window with curtains.

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, desk, chair, and a window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Novotel Auckland Ellerslie

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space. Housekeeping is available on request.
Novotel Auckland Ellerslie offers 147 accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Auckland Ellerslie's great location. During your stay, you're just a quick walk from Ascot Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by car from University of Auckland and 5 minutes from Sylvia Park Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3175 square feet (295 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Auckland Ellerslie. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Acacia – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (NZD 23 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acacia

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,175 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Uncovered self-parking fee: NZD 23 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Auckland Ellerslie
Novotel Hotel Auckland Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Ellerslie Hotel
Novotel Ellerslie
Novotel Auckland Ellerslie Hotel
Novotel Auckland Ellerslie Auckland
Novotel Auckland Ellerslie Hotel Auckland

Novotel Auckland Ellerslie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 440 out of 1003 reviews
Rating 8 - Good. 390 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean. Staff were friendly. Breakfast buffet had great choices. Lovely stay!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ai Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay at the Novotel. Staff are all super friendly and helpful. Rooms are spacious and clean. Great bathrooms.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was very basic and a little dated, however clean and tidy. The staff were amazing, very friendly and helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff, rooms were clean and comfortable. Great for a family of 3 to spend the long weekend in Auckland.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mathew Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam Du

Liked: Amenities
Great place to stay
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean room, great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room, good food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean, the bed was real comfy and it was super quiet.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, amenities top notch
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Samvada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff was very professional and friendly. The hotel is clean and comfortable. Very convenient location. Great place to stay.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to stay and uber to the city
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rukhshana

Liked: Cleanliness
Disliked: Amenities
The hotel was great but the parking is a big issue. We stayed for 5 days and the breakfast was the same every morning. A change would be nice and would be great if they have more options.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, very quiet too.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest Novotel I’ve ever stayed in. The staff were very hospitable and accommodating. The breakfast buffet had lots of variety. Nicely manicured outdoor courtyard with seating and tables. Parking can be a bit tight when the hotel is busy. As the hotel is not newly built some amenities like USB charging ports or a smart TV are missing. Sth Metro station right next to hotel makes travelling to downtown fast and convenient. Į
Stayed 8 nights in Apr 2026
Verified

6/10 Okay

Padraig

Liked: Staff & service
Disliked: Amenities
v
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ashwin Deepak

Liked: Cleanliness, amenities, property conditions & facilities
The hotel breakfast was amazing and a great start to each day. Chef Kanti made fresh omelettes for us every morning, always with a warm smile that made the experience even more special. The food was delicious, and the staff were extremely friendly and welcoming. Their hospitality truly stood out and made our stay memorable.
Stayed 12 nights in Dec 2025
Verified

8/10 Good

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. The room was clean and next door to the Ellerslie race course. There are some tear and wear spots in the room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't use the dining facilities
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Firoz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Sebo

Liked: Cleanliness, property conditions & facilities
The room is clean and staff super friendly. The only thing hard to find parking at the hotel, however there is alternative car park might be in 500 m.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Reg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access convinient and close to city.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value / friendly team
Stayed 1 night in Dec 2025