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Pullman Auckland Airport

5.0 star property

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Photo gallery for Pullman Auckland Airport

Breakfast, lunch, dinner served; local and international cuisine
Reception
Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Executive lounge
Superior Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
37 Tom Pearce Drive, Auckland, 2022
  • Place, Butterfly Creek
    ‪14 min walk‬
  • Place, Auckland Airport Sculpture Park
    ‪14 min walk‬
  • Place, Treasure Island Adventure Golf
    ‪18 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪3 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(133 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Harbour view

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About this property

Pullman Auckland Airport

Luxury hotel with 24-hour fitness centre, near Butterfly Creek
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services. Change of towels is available on request
Pullman Auckland Airport offers 311 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pullman Auckland Airport. During your stay, you'll be within walking distance of Butterfly Creek. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Te Kaahu
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Butterfly Creek and 14 minutes from Go Media Stadium
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The luxury Pullman Auckland Airport also features a 24-hour fitness centre, concierge services, and dry cleaning/laundry services.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 11:00 AM.
Te Kaahu – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Te Kaahu Bar – On-site bar. Open daily.
Kuriri Cafe & Eatery – This café specialises in local and international cuisine and serves breakfast, brunch and lunch. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 49 per day)

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 11:00 AM on weekends; NZD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kuriri Cafe & Eatery
  • Te Kaahu
  • Te Kaahu Bar

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Nearby parking fee: NZD 49 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pullman Auckland Airport Hotel
Pullman Auckland Airport Auckland
Pullman Auckland Airport Hotel Auckland

Pullman Auckland Airport Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 659 out of 850 reviews
Rating 8 - Good. 122 out of 850 reviews
Rating 6 - Okay. 36 out of 850 reviews
Rating 4 - Poor. 14 out of 850 reviews
Rating 2 - Terrible. 19 out of 850 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location. Loved the restaurant and variety of foods
Stayed 1 night in Oct 2025

8/10 Good

Lewis

Liked: Cleanliness, property conditions & facilities, room comfort
Good accomodation check in was not a good experience at all After asking for the manager everything was ok however you should t have to ask
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds, very close to international airport. Staff attentive and friendly. Nice amenities. Nice view of airport. Need to book at restaurant as busy. Would recommend
Stayed 1 night in Oct 2025

6/10 Okay

Tanya

Travelled with family, Travelled with partner
Disliked: Amenities
Comfy beds, thin walls and very poor bathroom lighting. Te Kaahu restaurant in dining and room service overated and expensive. No condoments, no salt pepper or 2nd cutlery set delivered for service for 2. Top floor restaurant cheaply devorated like a cafeteria. Definatrly not the high end vibe I expected. We arrived an hour early and luggage check was a joke, we returned to find our luggage still in lobby 2 hrs later, it had not been securely checked.
Stayed 1 night in Oct 2025

10/10 Excellent

yao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very comfy bed. It smells amazing as soon as you walk in the reception. Staff members are friendly and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Pullman to be excellent, the only thing was that the toiletries in the bathroom were unusable
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern rooms and just a 30 second walk to the airport. Dinner in the restaurant was top quality.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very near the international airport. Breakfast was good with many choices and excellent views. Room was modern and quiet. Staff were friendly.
Stayed 1 night in Oct 2025

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was great, but in the rooms they have an odd master light on/off switch that took a hot moment to figure out. They also switched it off sometime in the middle of the night, necessitating trying to switch it back on 4:30am. Location is stellar if you're flying in/out of Auckland and if you are dropping a rental car. It's an easy walk to both.
Stayed 1 night in Oct 2025

8/10 Good

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Stayed 1 night in Oct 2025

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close walk to airport, great rooms, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for a night stay before we caught flight home to Australia the next day. Food options in cafe were reasonable and a good choice for casual eating. Room was well presented and very spacious. Excellent stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great well appointed new hotel. Very modern rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will absolutely be my hotel whenever my family and I are in New Zealand
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Restaurant and service
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2025

10/10 Excellent

Manjima

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Oct 2025

4/10 Poor

Katrina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I arrived at the hotel after flying for two days, having booked my room the day before specifically so I could check in early at 9am instead of the standard 3pm. Despite showing my Expedia confirmation on my phone, the staff couldn’t find my booking and I had to wait over an hour before I had to follow up again myself. When the booking was eventually located, I was told the issue was my fault because I was “supposed to arrive Sunday, not Monday.” This was incredibly frustrating, especially after making the effort to plan ahead. As an Accor member, I expected a far higher level of service. Unfortunately, this experience fell well below expectations. I won’t be staying at Pullman again.
Stayed 2 nights in Sep 2025

8/10 Good

ASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not able to control the heat or coldness so was hot for both of us at night
Stayed 1 night in Oct 2025