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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
11 restaurants, lunch, dinner served; American cuisine
Property amenity
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Yoga

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(240 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Room

  • Sleeps 3

View all photos for Premium King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

  • Sleeps 2

View all photos for Premium Two Double Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Suite

  • Sleeps 3

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Premium Family Suite

  • Sleeps 2

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(124 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Courtyard King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard King Room

  • Sleeps 2

View all photos for Premium Courtyard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Courtyard Twin Room

  • Sleeps 3

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 3

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 2

View all photos for Premium King Suite

Premium King Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

SkyCity Hotel

11 restaurants, a casino and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, valet parking and massage/treatment rooms are on-site. Change of towels is available on request
SkyCity Hotel offers 323 accommodations with a safe and free newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Enjoy American cuisine at Andy's Burger & Bar, one of the property's 11 restaurants and 4 bars/lounges
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 – This brasserie specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fortuna – This buffet restaurant serves lunch and dinner. Open selected days.
Federal Deli – On-site delicatessen. Open selected days.
MASU by Nic Watt – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1311 out of 2009 reviews
Rating 8 - Good. 474 out of 2009 reviews
Rating 6 - Okay. 134 out of 2009 reviews
Rating 4 - Poor. 54 out of 2009 reviews
Rating 2 - Terrible. 36 out of 2009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Tuana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Toute ma famille est satisfait de notre sejour a votre hotel. 1/. L'accueil a la reception etait fluide. Le personnel est tres professionel. 2/. La chambre est confortable. Notre prochain sejour est prevu au mois de mai 2026, je
Stayed 2 nights in Dec 2025

10/10 Excellent

KAORI

Liked: Cleanliness, staff & service, amenities
The room was clean and the location was great!
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Room clean and everything worked good. Only issue was on checkout and had asked about breakfast options. They suggested the buffet at the Grand, but they didnt offer or know about the buffet at the Horizon.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Sharon, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, but too many homeless people hanging around asking for money. The staff and service was great. My concern is the $600 I was charged for changing my dates. I thought that was a bit excessive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Needed an extra roll of toilet paper towards end of stay, asked a housekeeping lady in the hall and she happily gave one. Everything was great overall.
Stayed 5 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Kwok

Liked: Cleanliness, staff & service, amenities
All Good 👍
Stayed 3 nights in Dec 2025

10/10 Excellent

Byron

Stayed 2 nights in Nov 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Spacious room, fast check-in and out
Stayed 1 night in Dec 2025

8/10 Good

Swarna laxmi

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom are neet and tidy but not providing water and toothbrush and toothpaste.
Stayed 1 night in Dec 2025

8/10 Good

Isela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Rooms were comfortable but the bathroom wasn’t clean I found hairs all over the place and the first day we stayed there they didn’t clean the room
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vlean rooms. Mini bar would have been good
Stayed 2 nights in Dec 2025

8/10 Good

Christian

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nicely presented room. Great service at reception. Everyone welcoming and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Corin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent - the self checkin process was a first for me and very easy and quick.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Good room, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathon

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We like it because its close to all entertainment
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service from moment I arrived. Rooms clean and tidy.
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, and comfortable. Good location.
Stayed 1 night in Nov 2025

4/10 Poor

Duncan

Liked: Amenities
Disliked: Property conditions & facilities
The property is showing its age.Needs a refresh including more outlets for plug in and fresh carpet.Check in took 45 min+
Stayed 1 night in Nov 2025