SkyCity Hotel

Property class: 4.5

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Photo gallery for SkyCity Hotel

Front of property
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Yoga
Property amenity
11 restaurants, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Premium King Room

9.2 out of 10
Wonderful
(258 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium King Room

  • Sleeps 2

Premium Twin Room

  • Sleeps 3

Premium King Suite

  • Sleeps 2

Premium Two Double Suite

  • Sleeps 3

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Family Suite

  • Sleeps 2

Premium Twin Room

9.2 out of 10
Wonderful
(132 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premium Courtyard King Room

  • Sleeps 2

Premium Courtyard Twin Room

  • Sleeps 3

Accessible Twin Room

  • Sleeps 3

Accessible King Room

  • Sleeps 2

Premium King Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

SkyCity Hotel

11 restaurants, a casino and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, valet parking and massage/treatment rooms are on-site. Change of towels is available on request
SkyCity Hotel offers 323 accommodations with a safe and free newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Enjoy American cuisine at Andy's Burger & Bar, one of the property's 11 restaurants and 4 bars/lounges
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Orbit 360 – This brasserie specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Fortuna – This buffet restaurant serves lunch and dinner. Open selected days.
Federal Deli – On-site delicatessen. Open selected days.
MASU by Nic Watt – This restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1372 out of 2083 reviews
Rating 8 - Good. 489 out of 2083 reviews
Rating 6 - Okay. 134 out of 2083 reviews
Rating 4 - Poor. 52 out of 2083 reviews
Rating 2 - Terrible. 36 out of 2083 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for the surprise. We had a lovely experience. Highly recommended
Stayed 1 night in Jan 2026

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities
The room was large and clean. Cleaned daily. The only issues were the noise from outside the room. There was a seating area so people would sit and talk/laugh, from 5am in the morning. Also, our window was next to the corridor so everyone could look aright in our room. We had to leave the curtains drawn. The staff were all lovely. The hotel is perfectly placed in the city.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sinea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfy bed, amazing facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Wilhelmina Martha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Easy check in and check out. And the concierge is really helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

ira

Travelled with partner
Liked: Cleanliness, amenities
Comfy bed and warm towels!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was great staff very helpful only problem was a only one English breakfast tea in the room had to ask for more.
Stayed 2 nights in Jan 2026

10/10 Excellent

VISHAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Location..... Friendly Staff ....Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jan 2026

8/10 Good

RM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mini bar
Stayed 1 night in Jan 2026

8/10 Good

Dianne

Stayed 1 night in Jan 2026

10/10 Excellent

Pete

Very helpful staff who provided a wheelchair.
Stayed 1 night in Jan 2026

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, amenities
Very fancy, Centrally located - we were also upgraded to a large room :)
Stayed 1 night in Jan 2026

10/10 Excellent

Lip

Travelled with family and small children
Liked: Amenities
We stayed at skycity hotel Auckland for few nights and we loved their restaurants and location. It’s close to everything in Auckland.
Stayed 3 nights in Jan 2026

8/10 Good

Jayden

Travelled with group
Liked: Cleanliness, property conditions & facilities
Was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, amenities
The staff were very friendly, very helpful good customer service. The room was clean and tidy the view was spectacular. Overall I would rate their staff 10/10 they were outstanding and not forgetting the cleaners they do an amazing job. I was very happy with the room and my stay there.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean rooms, excellent staff care
Stayed 1 night in Jan 2026

10/10 Excellent

Setefano

Ye
Stayed 1 night in Jan 2026

10/10 Excellent

Marilou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff amazing and accomodating though I’m expecting that there will be hotel slippers but it’s ok Thank you
Stayed 3 nights in Jan 2026

8/10 Good

Eduard

Stayed 1 night in Jan 2026

10/10 Excellent

Prince

Stayed 1 night in Jan 2026

8/10 Good

Garth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean, comfortable bed, lovely room and great staff. Everyone was so friendly and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so nice so helpful restored my faith in NZ hospitality! Beds were so nice and cosy. Great location highly recommend!
Stayed 1 night in Jan 2026