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VR Queen Street - Hotel & Suites

4.0 star property

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen | Fridge, microwave, electric kettle, toaster
Premier King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains
Front of property
One-Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, toaster
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
401 Queen Street, Auckland, 1010
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Place, SkyCity Casino
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Two Bedroom Suite

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Compact Single Room

Compact Single Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard King Room

Standard King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard King Room

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, pillow-top beds, in-room safe, blackout curtains

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Two-Bedroom Suite

  • 40 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Premier King Room

Premier King Room | Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier King Room

  • Sleeps 2

View all photos for Compact Single Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Compact Single Room

  • Sleeps 1

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About this property

VR Queen Street - Hotel & Suites

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Change of towels is available on request
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
VR Queen Street - Hotel & Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Latitude 36
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Queen Street Shopping District and 4 minutes on foot from University of Auckland
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Latitude 36 – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 – This lobby lounge specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Reviews

VR Queen Street - Hotel & Suites Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

10/10 Excellent

W Royce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Auckland CBD
Stayed 1 night in Jun 2025

8/10 Good

Rapaera, Porirua

Stayed 2 nights in Jun 2025

6/10 Okay

Rose

Stayed 1 night in Jun 2025

8/10 Good

Amritpal

Stayed 1 night in Jun 2025

10/10 Excellent

Thlua

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Romil

Stayed 1 night in Jun 2025

10/10 Excellent

Kadin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here was lovely and staff were all wonderful and accommodating. Room was clean and tidy with comfy bed, would recommend.
Stayed 3 nights in Jun 2025

8/10 Good

jin woo

Stayed 3 nights in Jun 2025

8/10 Good

Lucan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick visit home to NZ since moving to Australia a few months ago found myself staying here. Staff were friendly and accommodating. Many thanks
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Worth the money, good value.
Stayed 1 night in May 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
I like VR Queen St as it's close to a bus stop, entry is flat and accessible with a walker. My room was very clean and serviced daily. 3rd time I have stayed there.
Stayed 4 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

10/10 Excellent

majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place!

great layout, big room with sitting area, big bathroom & a kitchenette. they even give you dish soap & dishwasher soap, because yes, there's even a tiny dishwasher in the room. great location. we stayed here for 3 nights at the beginning of our trip, and came back for the last day of our trip.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

majda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

great room with a kitchenette. even had the world's cutest little dishwasher, and they provided dishwasher soap, as well as dish soap for hand-washing. There was sufficient dishware for our needs. The room was very spacious, clean & comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ronglin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kwok Fai

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are nice, friendly and helpful, but it was a pity that there were fleas in my room. I got a lot of bites until I asked them to change the bedding and clean the carpet for me on th the 4th day.
Stayed 4 nights in Apr 2025

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, amenities
Great location and easy accessible parking. Though we did go on Monday and Tuesday so would obviously get busier. Not a great shower. But overall good hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Hisashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 bed room with dining area and kitchen. Location is good and room was quiet and clean. Only complaint is Wifi speed was so slow having to use my own data to browse internet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helful and nice
Stayed 1 night in Apr 2025

8/10 Good

Stu

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
After having the questinable duvet changed upon arrival, the room was private and while small, it was comfortable. Central downtown location which was convenient.
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On hotels.com side - Wasn’t entirely clear which room I’d booked on check in - pictures that had made me select my stay didn’t quite match what I was given sizewise, but staff were able to help and room was lovely. Beds super comfortable, and plenty of shops and eateries near by, with an easy enough walk into town
Stayed 2 nights in Apr 2025