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voco Auckland City Centre by IHG

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Exterior
Fitness facility
Rooftop bar
Premium bedding, minibar, in-room safe, soundproofing
Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Sky Tower

Near SkyCity Casino and Auckland Ferry Terminal, voco Auckland City Centre by IHG provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Bar Albert, features happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Corner Wyndham & Albert Streets, Auckland
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, Sky Tower
    ‪5 min walk‬
  • Place, SkyCity Casino
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View | Lake view

Suite, 1 Bedroom, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • Harbour view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(41 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Tower (Sky Tower View)

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Tower (Sky Tower View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

voco Auckland City Centre by IHG

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Voco Auckland City Centre by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Sky Tower and 5 minutes on foot from SkyCity Casino
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. The luxury voco Auckland City Centre by IHG also features a fitness centre, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Bar Albert – On-site rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co – This restaurant specialises in Italian cuisine. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 45 for adults and from NZD 35 for children
  • Covered self-parking fee: NZD 59 per night
  • Valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 683 reviews
Rating 8 - Good. 128 out of 683 reviews
Rating 6 - Okay. 33 out of 683 reviews
Rating 4 - Poor. 11 out of 683 reviews
Rating 2 - Terrible. 12 out of 683 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful and the staff friendly and helpful! Breakfast was the best!
Stayed 2 nights in Jan 2026

4/10 Poor

KAREN, Dargaville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked two King Harbour View Rooms for 2 nights (December 28 & 29th). The rooms were next to each other as we requested & nice. Nothing special, but they were clean, comfortable beds & street noise was mitigated by our rooms upper floor location. Check in was surprisingly complicated We had booked via Expedia, not directly, which may have accounted for the 20 minute delay/confusion. The first night of our stay, we were excited to visit the roof top bar around 9:00pm only to discover it was fully booked & no more patrons permitted so that was kinda disappointing. First morning we arrived at 9:00am for the 'buffet breakfast' that was included in our stay. The Lobby & Restaurant area overlap and there were guests everywhere.. any place there was floor space, someone was sitting or standing. It was chaotic. After 25 minutes we gave up and went across the street to a cafe for our breakfast. We requested a reservation (for our second night) for the roof top bar & were told Reception would leave a message confirming. No one called or delivered any message. We asked about this only to find out they had confirmed us two days AFTER we were due to check out & depart Auckland. Huh? Second morning buffet was a repeat. The dining staff seemed overwhelmed and doing their best so it's not their fault. Icing on the cake; they charged us $309.00 for parking (we think). We stay in AKL each month but NEVER AGAIN at this hotel!
Stayed 2 nights in Dec 2025

2/10 Terrible

Md M I

Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff, clean room and delicious breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great location, nice upgrade and early access to room
Stayed 2 nights in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with door locking, but solved quickly by staff and the rest of the stay was very comfortable. Great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

anju

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were exceptionally friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

Roland

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was fine, location of the hotel was excellent and whilst the service was friendly it was a bit haphazard.
Stayed 2 nights in Jan 2026

6/10 Okay

John

Stayed 4 nights in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean a nd beautiful! Its centrally located and close to much Auckland has to offer. The best part of the hotel is the staff!! They are all friendly and willing to assist with any concern or question. The breakfast staff and buffet were fabulous- the healthy juices were uniquely refreshing!
Stayed 4 nights in Jan 2026

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was great, clean room, bathroom with well stocked amenities. I also like the orientation of the room, bathroom and toilet. All comfortable. The staff at the hotel were welcoming, friendly and very customer-focused.
Stayed 7 nights in Jan 2026

10/10 Excellent

Leiah

Stayed 1 night in Dec 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff are very pleasant, check in and checkout was efficient, restaurant was good and staff attentive.would have been good to have Bar Albert open but that wasn’t a biggie. Only negative would be the beds - we were in 3407 and the beds need mattress toppers. They had thin mattress protectors but you could feel the mattress quilting and the piping. Not great at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Tim, Hood River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service anywhere! All staff are eager to please us!
Stayed 1 night in Jan 2026

10/10 Excellent

Kishelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The location was convenient to everything. I would come back and stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 5 nights in Nov 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. The hotel was very clean
Stayed 3 nights in Jan 2026

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights over new year. Room was comfortable, decent breakfast. Staff all very helpful and friendly. Couple of negatives. The safe in the room didn’t work and there was no milk on arrival to go with the tea and coffee. The bar on the roof had limited opening times and was fully booked so couldn’t use it. Which was a shame as was part of the reason we chose this hotel. Needs to be more accessible for residents.
Stayed 4 nights in Dec 2025

8/10 Good

Jonas

Travelled with family
Liked: Cleanliness, property conditions & facilities
good location, quite small room
Stayed 2 nights in Dec 2025

10/10 Excellent

JAIDEEP

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice & comfortable . Rooms were very clean . Beds were very comfortable . We had not opted for Breakfast , so cannot give any feedback for the breakfast .
Stayed 1 night in Dec 2025

10/10 Excellent

JAIDEEP

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, and an overall very nice hotel!
Stayed 2 nights in Dec 2025