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Best Western Plus Augusta Civic Center Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Reception
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    ‪2 min walk‬
  • University of Maine at Augusta
    ‪5 min walk‬
  • Maine Veterans Memorial Cemetery
    ‪2 min drive‬
  • Augusta, ME (AUG-Augusta State)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Plus Augusta Civic Center Inn. During your stay, you're just a quick walk from Augusta Civic Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute walk from Augusta Civic Center and 5 minutes on foot from University of Maine at Augusta
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bruce, Villanova

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Harold

Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Staff & service, property conditions & facilities
I would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Doug

Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked for us!

We arrived very late and when we went to check in, we realized that my husband had accidentally booked the room a month in advance. It could have been very bad for us! Thankfully they were able to switch our booking and the front desk clerk kindly waived any associated fees. We were very grateful. The hotel itself was nice, nicely decorated. Our room was quiet. The bed was very hard, but it was only one night so it was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were so nice and place was kept up
Stayed 1 night in Jan 2025

6/10 Okay

Winfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jean

The advertized and pictured a walk in shower. We had a tub eith a shower chair you had to lift into the tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed Christmas night before catching the train to NYC the next morning.Clean ,comfortable,very pleasant check in.Close to Amtrak .All good!

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast food was cold (eggs, bacon, sausage, hash brown and sausage gravy.) But, the coffe was very good (and hot). iHop was connected and good (except during the storm when it was closed).
Stayed 2 nights in Feb 2025

6/10 Okay

Christian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good Manager, subpar everything else.

Alicia, the Manager was excellent and as accommodating as possible, but when we were given the keys to our rooms, one room had the door opened with TV on and room not made, the other room had a deodorizer machine running and smelled like chlorine. Left a lot to be desired.
Stayed 2 nights in Feb 2025

6/10 Okay

Dan

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Misty

Travelled with family, Travelled with pets
Liked: Staff & service
The staff were wonderful, friendly, and welcoming! The room itself was just ok. It did the job for what we needed for the night, but it could certainly use some updating for the price. The bathroom could use some more shelves for storage of toiletries, as well as a shelf or 2 in the shower as there was only 1 small shelf for soap.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Experience I had Keep It Up .
Stayed 2 nights in Jan 2025

10/10 Excellent

Chelsea, Plains

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Maritza

Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service
Wonderful staff. Manager was amazing!
Stayed 1 night in Nov 2024

8/10 Good

Lori

Stayed 2 nights in Nov 2024