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Best Western Plus Augusta Civic Center Inn

2.5 star property

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Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Exterior
Reception
Lobby
1 bedroom, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    ‪2 min walk‬
  • University of Maine at Augusta
    ‪5 min walk‬
  • Maine Veterans Memorial Cemetery
    ‪2 min drive‬
  • Augusta, ME (AUG-Augusta State)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Plus Augusta Civic Center Inn. During your stay, you're just a quick walk from Augusta Civic Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute walk from Augusta Civic Center and 5 minutes on foot from University of Maine at Augusta
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1007 reviews
Rating 8 - Good. 352 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 81 out of 1007 reviews
Rating 2 - Terrible. 58 out of 1007 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the staff was friendly. The breakfast was great with lots of choices. There have been recent updates which were great. I wish we had “typical” hotel pillows.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Business traveller
Liked: Staff & service
The front desk folks were SOO nice!!!!!!!!
Stayed 1 night in May 2025

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service

Outdated and decent

Definitely outdated but it was decent. Staff were friendly. Nice options at breakfast. It would be so much better if they replaced the carpet with hard surface floors.
Stayed 3 nights in May 2025

4/10 Poor

Brandon, Hemet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were extremely small for the price. Rooms are dirty hallways are dirty there was 2 blankets in the hallway opposite of our door for 3 days that's how I know they don't go and clean the rooms and or bring towels had to go ask each day for towels. Each time we left our room we had to get the carsa to unlock the door each time we left the room. Definitely will not return. Do have a photo of the blanket but the app won't let me upload it.
Stayed 2 nights in May 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to see family in the area and to go to places we wanted to see.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a lady working in the dining area when we had breakfast that was an excellent employee. Told us she loved her job, constantly refilling and cleaning. Hang on to her.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with group

Ewe

Room was old and very sparse. Had two beds a desk and a fridge/microwave. Floors were imitation wood tile with zero carpeting. Walls were dingy. Shower/tub did not drain and the water was discolored. Would NOT recommend. Also, we were unaware that they allowed pets in the hotel. Smells of both smoke and dog.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Stayed 1 night in May 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, like always.
Stayed 4 nights in May 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elderly lady that worked the eating area was very efficient and friendly. Made us feel very welcomed.
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 3 nights in Jan 2025

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If I ever come to Augusta again...I'll stay here!!

I was traveling for a conference...had a couple of hiccups and the hotel staff helped me get all of my "stuff" ironed out...needed a speech printed...lost my phone...my key card was wonky. they were ALL great!!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

Nice facility conveniently located in Augusta.
Stayed 2 nights in May 2025

10/10 Excellent

van

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place.
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Very clean and convenient to everything

Hotel was conveniently located to dining and shopping. Breakfast on site was really good. Room was clean and well maintained. Front desk personnel was very responsive to our needs. Would definitely recommend to anyone and would stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Charles

Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met our needs in every way. It was affordable, convenient, clean. Everything in the room worked properly. The included breakfast was good with several hot offerings and various bread, cereal fruit choices.
Stayed 2 nights in Mar 2025

8/10 Good

Bruce, Villanova

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Harold

Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Staff & service, property conditions & facilities
I would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Doug

Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Stayed 1 night in Mar 2025