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Best Western Plus Waterville Grand Hotel

3.0 star property

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Photo gallery for Best Western Plus Waterville Grand Hotel

Enjoy meals in this cozy dining area with wooden tables and chairs, surrounded by stone-like walls and natural light.
Relax in a serene space with a flat-screen TV, comfortable chair, and a beautiful beach scene painting.
Welcome to the Best Western Plus entrance, surrounded by beautifully maintained gardens and columns.
Relax in style with a leather sofa set and enjoy the view from the large window.
Relax by the pool surrounded by a tiled deck and benches.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • Colby College
    ‪2 min drive‬
  • Kennebec River
    ‪2 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 139
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includes taxes & fees
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About this property

Best Western Plus Waterville Grand Hotel

Hotel in Waterville with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Waterville Grand Hotel. During your stay, you'll be within walking distance of First Congregational Church. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at O Briens Irish Restaurant, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 14 minutes on foot from First Congregational Church and a 3-minute drive from Kennebec River
  • Pets welcome free of charge
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
O Briens Irish Restaurant – This family restaurant specialises in American cuisine and serves breakfast and dinner.
O Briens Irish Pub – This pub serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 1 for adults and from USD 1 for children
  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 110 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ssssssssssssssssssssssssssss
Stayed 2 nights in Apr 2025

10/10 Excellent

Beverly A

Travelled with family
Liked: Cleanliness, staff & service
A little disappointed that they advertised a hot tub but it was not open or available to use. Property could use an upgrade. Pool was missing a lot of tiles and room where pool was, was quite filthy looking. Very old furniture in the rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality
Stayed 1 night in Apr 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Enjoyed the bar and restaurant although at times the staff needed more help. The hot tub wasn't working. I'd stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Immediately upon entering the room I was hit by a wet dog smell, smelled of urine, the carpet was nasty, gum stuck to it. I had to leave because the smell was so overpowering I was not able to sleep comfortably.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica

Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trinity

Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Travelled with family
Disliked: Staff & service
One worker in the restaurant was not friendly and was very rude to me when I asked a question
Stayed 1 night in Mar 2025

2/10 Terrible

Ethan

Stayed 1 night in Mar 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining options around, convenient for what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

dianne

Travelled with family

A great place

My husband and I stayed 2 nights Hotel clean and comfortable. Very quiet. Plenty of towels to use. staff very friendly. First morning we went for breakfast I couldn’t believe how busy it was. There was only 1 waitress and a man who appeared to be the bus boy but on second glance I saw him cash people out and he also took orders. This staff never stopped for one second I was so impressed having been a waitress myself years ago The waitress greeted everyone with a smile and a good morning but kept moving making sure everyone got seated had their orders taken and had their coffee cups refilled. The man cleaned tables and set them up for the customers. Apparently there had been a call in so this dynamic team was working short. Price for stay very reasonable and breakfast included our stay was 3/21–3/23 2025
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the O'Brien's bar/restaurant. Anita was a great attendant! We would have liked an elevator at the end of the floor. I was a very nice room. Very warm when we arrived. Overall very good. We would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I stayed here with my family to xx ski at Quarry Roads. The stay was very pleasant! The kids enjoyed the pool very much and the breakfast was great, and the staff was lovely. The beds were comfortable and wifi was fast.
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, fairly clean. Very nice staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. And entire hotel was very Clean will start again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025