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Fairmont Austin Gold Experience

5.0 star property

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Photo gallery for Fairmont Austin Gold Experience

Sauna, hot tub, steam room
2 bars/lounges, rooftop bar
6 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
101 Red River Street, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪2 min walk‬
  • Place, Lady Bird Lake
    ‪5 min walk‬
  • Place, Sixth Street
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Fairmont Gold Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont Gold Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont Gold, Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Fairmont Gold, Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont Gold, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont Gold One Bedroom Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Grand Suite, 1 King Bed with Sofa bed

Fairmont Gold, Grand Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Fairmont Gold, Grand Suite, 1 King Bed with Sofa bed

  • City view
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fairmont Austin Gold Experience

Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
Fairmont Austin Gold Experience offers 131 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Fairmont Austin Gold Experience. During your stay, you'll be connected to the convention centre and just a quick walk from Lady Bird Lake. Enjoy features like free breakfast and free WiFi in public areas, plus 6 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine at Garrison, one of the property's 6 restaurants and 2 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Austin Convention Center and 7 minutes on foot from Lady Bird Lake
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Fairmont Austin Gold Experience offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 30 meeting rooms are available. Event space at this hotel measures 139995 square feet (13006 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Fairmont Austin Gold Experience. For a fee, parking is available.

This 5-star Austin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Garrison – This restaurant specialises in American cuisine and only serves dinner.
Revue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fulton Bar – This restaurant serves lunch and dinner. Open daily.
Good Things Grab & Go – This coffee shop only serves light fare. Open daily.
Rules & Regs Pool and Bar – Overlooking the pool, this rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 55 per night)
  • Secured, covered valet parking on site (USD 68 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fulton Bar
  • Garrison
  • Good Things Grab & Go
  • Revue
  • Rules & Regs Pool and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 139,995 square feet of conference space
  • 30 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [35th Floor Fairmont Gold Lounge]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Main lobby reception]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 150 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 55 per night
  • Valet parking fee: USD 68 per night
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 35th Floor Fairmont Gold Lounge
Guests arriving after hours will need to go to the following location to check in: Main lobby reception
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Austin Gold Experience Hotel
Fairmont Gold Experience Hotel
Fairmont Austin Gold Experien
Fairmont Austin Gold Experience Hotel
Fairmont Austin Gold Experience Austin
Fairmont Austin Gold Experience Hotel Austin

Fairmont Austin Gold Experience Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 578 out of 664 reviews
Rating 8 - Good. 47 out of 664 reviews
Rating 6 - Okay. 21 out of 664 reviews
Rating 4 - Poor. 13 out of 664 reviews
Rating 2 - Terrible. 5 out of 664 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karina

Stayed 2 nights in Nov 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jobaid, Folsom

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Veronica

Stayed 4 nights in Nov 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Stayed 3 nights in Jun 2025

8/10 Good

Jane

Stayed 2 nights in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Business traveller
Disliked: Staff & service
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and great location for the UT football game.
Stayed 3 nights in Sep 2025

6/10 Okay

gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Petits déjeuners pas a la hauteur,pas de grand choix, pains et les viennoiseries pas très fraîches pour l’apéritif l’alcool et les bières sont payants et un service pas à la hauteur Je me suis permis de contester et dire mon mécontentement, nous avons eu une remise Par contre très belle chambre ,un bel hôtel dommage pour le service
Stayed 3 nights in Sep 2025

4/10 Poor

Srujana

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food not very good
Stayed 1 night in Sep 2025

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberley Joan

Liked: Cleanliness, staff & service, property conditions & facilities
As always, I enjoyed my stay at the Fairmont Gold level. The staff are all so wonderful and welcoming. My number one place to stay in Austin!
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is lacking

After we went through valet, walked out to the counter and waited in a long line for a while, we were told there was no hot water in it 20% or so there was a gas disconnect from the city. Would’ve been great to notice before we arrive before we got our luggage out of the car at least
Stayed 1 night in Aug 2025

10/10 Excellent

Fadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Mikala

Stayed 1 night in Jul 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ryan, Spring

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jun 2025

10/10 Excellent

Genesis

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in May 2025

6/10 Okay

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location
Stayed 5 nights in May 2025