Though there were some hiccups (keypad entry didn't work but key was available, sink faucet in kitchen needed a new battery pack so we just didnt use the sink but we're instructed on where to find one, there was a roach, owners closet was open so saw personal belongings), host immediately responded to all communications. We appreciated the fan in the master bedroom, quality of beds and linens, location, interior design, and simple check in and out. The neighborhood was quiet and we always felt safe. One recommendation - have a printed home guide for things such as thermostat, battery packs, etc.