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Mercure Pont d'Avignon Centre

4.0 star property

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Photo gallery for Mercure Pont d'Avignon Centre

Enjoy dining in a spacious restaurant with wooden tables, metal chairs, and pendant lights.
1 bedroom, in-room safe, individually furnished, desk
Conference room with seating for presentations and meetings.
1 bedroom, in-room safe, individually furnished, desk
Enjoy al fresco dining under a shaded pergola with comfortable seating and elegant table settings.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000
  • Pont Saint-Bénézet
    ‪2 min walk‬
  • Avignon Cathedral
    ‪2 min walk‬
  • Palais des Papes
    ‪5 min walk‬
  • Avignon (AVN-Caumont)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Bathroom features a glass shower enclosure, a sink with a faucet, and a towel rack.

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (1 Double Bed and 1 Single Sofa Bed)

Relax in comfort with a spacious bed, a seating area, and a scenic view of a bridge over water.

Superior Room (1 Double Bed and 1 Single Sofa Bed)

7.8 out of 10
Good
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Privilege Room, 1 Double Bed and 1 Single Sofa Bed

Relax in this stylish room with a large bed, sofa, and breakfast tray, offering a serene atmosphere.

Privilege Room, 1 Double Bed and 1 Single Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Room, 2 Single Beds

Bathroom features a glass shower enclosure, a sink with a faucet, and a towel rack.

Classic Room, 2 Single Beds

8.2 out of 10
Very good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Stroll through a serene garden oasis, surrounded by lush greenery and a tranquil water feature.

Mercure Avignon Centre Palais des Papes

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (675)
The price is CHF 127
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Mercure Avignon Centre Palais des Papes

About this property

Mercure Pont d'Avignon Centre

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking. Housekeeping is available on request.
Mercure Pont d'Avignon Centre offers 88 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Pont d'Avignon Centre. During your stay, you're just a quick walk from Palais des Papes. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Racine, a fine-dining restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Pont Saint-Bénézet and Palais des Papes
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 2367 square feet (220 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Mercure Pont d'Avignon Centre. Parking is available for a fee.

This 4-star Avignon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Racine – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 26.80 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Racine

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Evening entertainment
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (2,367 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 20 October 2025 to 12 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

Mercure Pont d'Avignon Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 711 reviews
Rating 8 - Good. 290 out of 711 reviews
Rating 6 - Okay. 85 out of 711 reviews
Rating 4 - Poor. 25 out of 711 reviews
Rating 2 - Terrible. 11 out of 711 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Christina

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 3 nights in Apr 2025

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine and the staff seemed friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharmila

Stayed 1 night in Apr 2025

10/10 Excellent

RICHARD, COMMACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really like it, will stay at the same hotel again
Stayed 1 night in Dec 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Amazing location. Easy to park. Breakfast was very good. Staff were very pleasant and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Avignon.for visit to the city

Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants.
Stayed 2 nights in Sep 2024

2/10 Terrible

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Summary: Parking and check in logitics are incredibly flawed and the male at the desk was disrespectful and dismissive when this We checked in at approximately 6:30pm on Sept 21. There was no available space at the check in area and we were forced to park on the attached parking lot. There were two hotel vans parked in the spots outside the doors and several small cars were double parked in front of other vehicles. Of note, a red Fiat occupied one space of the minimal check in parking for the duration of our stay. Since the checkin parking was overly occupied (double parked) we parked where hotel access was indicated. There is no elevator. We entered a dark hallway with dirty stairs heading downward. We then went down two levels of the parking lot in open metal stairs with our rolling luggage. If you fear heights this would be very challenging. Once we arrived with our luggage at the bottom of the stairs at the arrival spot we noticed no cars had moved. We then went up a half flight of stairs with our luggage to check in. There was no ramp. When we mentioned the parking situation to the male at the desk he said that we should have used the check in area. When I told him his vehicles had blocked needed parking he said “well you came at a busy time” and walked away from me. I was clearly physically distressed from having to move luggage down three flights of industrial stairs and his lack of professionalism and respect shocked me. The property was 3*. Location=A
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedroom dull and didn’t smell fresh. For deluxe rooms we were disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Sergey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and depreciated property
Stayed 1 night in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avginon

front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man on the desk when we checked in was so polite and helpful, wouldn’t hear of me carrying my own bag up the stairs from the parking, very well presented and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Teresita, New York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent front reception desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location and loved the water refill station on our floor!
Stayed 2 nights in Jun 2024

8/10 Good

Eliana, Benahavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and friendly staff, comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Madhu

Great location
Stayed 1 night in May 2024