Hokab Inn Bacalar

2.0 star property

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Garden
Premier Room, 3 Bedrooms | Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, desk
Double Room, 4 Bedrooms | Resort view
Double Room, 4 Bedrooms | Living area | 32-inch TV with satellite channels, first-run films, heated floors
Premier Room, 3 Bedrooms | Hypo-allergenic bedding, down duvets, Tempur-Pedic beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
C. 52 entre costera y carretera federal, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪8 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Place, Fort of San Felipe
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪36 min drive‬

Room options

Premier Room, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room, 4 Bedrooms

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Traditional Room, 3 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Hokab Inn Bacalar

This hotel features an outdoor pool, a rooftop terrace and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hokab Inn Bacalar offers 10 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Tempur-Pedic beds feature down duvets. Televisions come with premium satellite channels and first-run films. Bathrooms include a rainfall showerhead and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hokab Inn Bacalar, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 9 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
As a guest of Hokab Inn Bacalar, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Bacalar hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Tour and ticket assistance

Outdoors

  • In a regional park
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (60 centimetre high)

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • First-run films

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets and service animals are not allowed at Hokab Inn Bacalar

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive key retrieval information.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

9831541470
Hokab Inn Bacalar Hotel
Hokab Inn Bacalar Bacalar
Hokab Inn Bacalar Hotel Bacalar

Hokab Inn Bacalar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 11 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Franz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and clean very friendly staff good breakfast and a peaceful location with a small rooftop pool that’s very enjoyable 👍
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The hotel is quite far from the center is just recommended if you have a car.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Another great hotel. Great wifi. 3rd floor pool area is neat. Hotel is super quiet and spotless. Front desk help amazing. Only issue: hot water barely warm.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Simple clean good service very close to town helpful nice breakfast area nice building
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified

6/10 Okay

MANUEL

Liked: Cleanliness, staff & service
The property is relatively newly built. The pool is out in the open on the 3rd floor and I was traveling with 2 small children, this was not convenient. I left the AC on due to the heat of the day, went out and about and when I returned it was turned off despite my things still in the room but I had already paid my stay... so yeah a little annoyed. The facility is/was VERY clean when I stayed BUT it was smelly. When the AC was on, there was a faint smell of sewer. The CS was friendly, the young gentleman at least - again when I stayed. Breakfast was mehh... fruit, coffee, milk, juice, granola bar. Room had no fridge or coffee maker and we couldn't find ice in all of Bacalar. The hotel was quiet, tv was small maybe 25". Our window faced a white wall. The hotel is right at about the entrance of Bacalar, not hard to find. I think in the future more buildings will surround it. Parking was accessible and not an issue during our stay. The staff communicated, they sent us a message asking if we wanted the room cleaned- that was a good way to remind me I needed clean towels. Overall for the price it was ok but I have stayed at better for the same so its hard to say if its good or bad. Maybe considering the location and price of the other local hotels it's "good". I wouldn't mark this as my "stay here again" but for affordability I probably would. If you are the person that uses hotels just to sleep the night then this is a good option.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

NERIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable. Agradecemos las atenciones que se sirvió darnos.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Sandra Ivette

Liked: Cleanliness, staff & service
Ubicación muy lejana del centro y el acceso es a través de un camino rústico y poco iluminado. El hotel es bueno en relación calidad/precio.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, amenities
Todo en orden, las habitaciones muy limpias
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó el lugar, excelente servicio e higiene. Disfrutamos mucho nuestra estancia.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
El trato del chico se recepción y toda la ayuda que nos dio, fue lo mejor de la estancia. Muchas gracias
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fredda

Liked: Cleanliness, property conditions & facilities
Todo limpio
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos muy cómodos por la limpieza de las habitaciones y el servicio brindado. Ninguna queja al respecto.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Llegar al hotel fue complicado ya que la señalización no es buena y la calle no está en buenas condiciones , en segundo lugar pese a que el servicio de atención fue agradable demoramos un poco al esperar para que alguien abriera el lugar , y tercer lugar la alberca y alrededores están en malas condiciones , el Agua se veía verde y no pudimos meternos además de que no había luz en la terraza .
Stayed 1 night in Jul 2025
Verified

6/10 Okay

jose natalio

Disliked: Property conditions & facilities
No había agua en la mañana
Stayed 2 nights in Aug 2024
Verified

8/10 Good

MARCO ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está aceptable por el precio. Aunque el acceso no es muy fácil y hay muchos perros callejeros en la entrada del hotel.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Felipe

Muy buenas instalaciones
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jairo Andres

Disliked: Staff & service, amenities, property conditions & facilities
Muy mala univocación, no hay agua solo tienen agua caliente imposible bañarse pedí reembolso y lo negaron no recomendable
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen precio, una estadía increíble, personal muy atentan y amable
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opcion

Excelente lugar para descanzar, aunque muy lejos del centro, nos tovo parte de la laguna hermosa
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

DIANA VIANEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones cómodas, personal muy amable, te ofrecen un desayuno incluido básico pero muy rico y adecuado para empezar el día. La alberca es más sencilla de lo que se ve en las fotos pero a mi hija le gustó
Stayed 1 night in Aug 2023
Verified

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien muy limpio nada más detalle de las escaleras de la alberca no hay transporte cerca. El personal muy amable grcaiss disfrutamos
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

eli yair

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable instalaciones limpias
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Cornelis

Stayed 1 night in Feb 2026