Along with spa services, this apartment building has dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a corner/local shop and a garden are on-site. Each apartment offers free WiFi, a furnished lanai and a flat-screen TV with digital channels. Added amenities include a private garden, Netflix and premium bedding.
Hotel Isabella Bacalar Front Lagoon offers 2 air-conditioned accommodations with espresso makers and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels and Netflix.
Bathrooms include a shower with a rainfall showerhead. This Bacalar apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Isabella Bacalar Front Lagoon, you're just a quick walk from Cenote Esmeralda. Features include free breakfast and free WiFi in public areas, plus dry cleaning service. This comfortable apartment building has 2 apartments. Each apartment offers free WiFi and a furnished lanai.
Each apartment offers a furnished lanai, a private garden and a flat-screen TV
Free buffet breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes kayaking and motor boating
Just a 3-minute drive from Lake Bacalar and a few minutes from Cenote Cocalitos
Free breakfast is available daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Isabella Bacalar Front Lagoon.
Smoking is allowed in designated areas at this 3.5-star Bacalar apartment.
Guests are served a free buffet breakfast daily from 8:30 AM to 10:30 AM.
Property amenities
Pool/Spa
Massage
Spa services
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking includes off-street options
Food and drink
Espresso maker
Dining
Free buffet breakfast available daily 8:30 AM to 10:30 AM
Bedrooms
Premium bedding
Bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Netflix
Streaming services
Outdoor areas
Furnished lanai
Garden
Outdoor furniture
Picnic area
Terrace
Walkway to water
Yard
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No lift
Designated smoking areas
Services and conveniences
24-hour front desk
Free bottled water
Grocery/convenience store
Luggage storage
Tour and ticket assistance
Things to do
Boat and paddles
Kayaking
Motor boating
Paddleboard
Personal motorised watercraft
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 units
Garden
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
Hotel Isabella Bacalar Front Lagoon Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 13 out of 17 reviews
10 - Excellent
13
Rating 8 - Good. 1 out of 17 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 17 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 17 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.8/10
Amenities
9.4/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Malcolm
5 Jan 2026
Great place
Malcolm
Stayed 7 nights in Dec 2025
Verified
10/10 Excellent
Christopher
13 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spotless and amazing staff
Christopher
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Magali
15 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente !!!!
Magali
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Andrew
4 Mar 2026
Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
Check the room you are getting, the descriptions are not always what you get. Two or three rooms say garden rooms and they are not.
Andrew
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
Lucie
11 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Belle chambre très propre mais dénudée. Hotel boutique très bien située, bonne cuisine, personnel très gentil. Le petit déjeuner est un gros plus. A recommander fortement!
Lucie
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Gladis
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nos gustó mucho el hotel y la atención del personal.
Gladis
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Ari
7 Nov 2025
Liked: Amenities
Mejorar la limpieza y el trato al check in
Ari
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Anel
6 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitación muy limpia, el area para nada en la laguna esta increíble
Personal amable y atento