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Hotel Naomi

2.5 star property

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Photo gallery for Hotel Naomi

Basic Double Room | Down duvets, pillow-top beds, in-room safe, blackout curtains
Exterior
Deluxe Double Room | Down duvets, pillow-top beds, in-room safe, blackout curtains
Ecotours
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
Centro, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪5 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪6 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Down duvets, pillow-top beds, in-room safe, blackout curtains

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Down duvets, pillow-top beds, in-room safe, blackout curtains

Basic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Down duvets, pillow-top beds, in-room safe, blackout curtains

Luxury Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room

Family Triple Room | Down duvets, pillow-top beds, in-room safe, blackout curtains

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior
Hotel y Eco-Cabañas Azul María Bacalar
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  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 22 reviews
The price is CHF 36
includes taxes & fees
13 Apr - 14 Apr
Hotel y Eco-Cabañas Azul María Bacalar

About this property

Hotel Naomi

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and free self-parking. Housekeeping is available on request.
Hotel Naomi offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

During your stay at Hotel Naomi , you're just a quick walk from Zócalo. Features include free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar
Hotel Naomi offers its guests tour/ticket assistance. The front desk is open around the clock. Free self parking is available.

This Bacalar hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Naomi

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Naomi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 3 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 0 out of 76 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is perfect, you can walk everywhere on the area. The bathroom shower drain had a weird smell but i guess most of bacalar placer have that smell, I just kept the door closed. The staff was very friendly and the place is clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Zimique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is a gem! It’s updated and smells so good. The hotel staff is very kind. I would definitely stay there again and again. It felt like home.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ximena

Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New construction and smells delicious very clean
Stayed 1 night in Nov 2025

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excesive use of fragance throughout (we removed 3 small open bottles of liquid fragance from the room and a more in the hallway).
Stayed 2 nights in Oct 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would definitely stay again. The room was clean and modern. It was walking distance to the fort and all the restaurants. There is a cafe right across the street that had a great breakfast and service. And there is a beer store on the corner.
Stayed 1 night in Sep 2025

8/10 Good

Roxy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
—
Stayed 1 night in Jun 2025

10/10 Excellent

Yaritza

Exellent
Stayed 3 nights in May 2025

8/10 Good

Jafari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around hotel. Highly recommend. Outstanding customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Giedre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in Hotel Naomi in Bacalar, Mexico: Everything was super clean and organized. The hotel location is perfect almost in Downtown. Few steps and you are in the main Downtown street. We had a little bit of mistake made by hotel staff and it was solved as soon as possible. The staff is very nice, convenient parking right by the hotel. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

ever

Liked: Cleanliness
This was very nice clean love the room .
Stayed 1 night in Jul 2023

10/10 Excellent

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in a rural town

Very modern rooms in a more rural mexican town. Its quite far from the bus terminals however most things are - its situated well near the Centro of Bacalar though. Most lagoon tours start from a fair walk away too from the hotels along the coast further down the road (approx 20-30minutes), but its safe enough. The hotel itself has tinted black windows for rooms but also blinds so there is plenty of privacy. Hot water, clean rooms and beds and a fridge too. No 24 hour reception though.
Stayed 1 night in May 2023

10/10 Excellent

Andrés

Excelente el hotel, camas amplias.
Stayed 2 nights in Jan 2026

8/10 Good

Giuliana

Travelled with family
Liked: Cleanliness, staff & service
Posizione ottima, peccato non avere vista esterna dalle camere.
Stayed 2 nights in Dec 2025

6/10 Okay

Ramiro, Acapulco

Travelled with family
Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que demasiado ruido
Stayed 2 nights in Jan 2026

6/10 Okay

Carolina

Stayed 2 nights in Jan 2026

8/10 Good

Eiji

Travelled with family
Liked: Cleanliness, staff & service, amenities
客室が毎日とても綺麗に掃除された。ありがたいです。
Stayed 3 nights in Dec 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, muy amable y servicial la encargada del hotel, especial reconocimiento por estar atenta a lo que se requeria con adultos mayores. Muy cerca de la plaza central con restaurantes y sitio de taxis.
Stayed 1 night in Nov 2025

10/10 Excellent

WILBERTH MANUEL CRUZ

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Nov 2025

8/10 Good

Jean-Luc

Travelled with partner
Liked: Cleanliness, staff & service
Chambre sans fenêtre. Pas de ponton ni de promenade. La réception n'est pas ouverte 24/24 h contrairement à ce qui est indiqué. Pas de ménage durant les 2 jours. Proche du centre. Tout peut être fait à pied. Salle d'eau petite.
Stayed 1 night in Nov 2025