We checked into to the hotel on Sunday, October 1st after a 5 hour drive. The self check-in worked fine and we retreived our key. However, upon entering the room, we discovered that the room had not be cleaned from the prior guest. The sheets were dirty, there were pizza boxes in the trash, the towel were wet, and there was hair in the shower pan.
Upon calling the hotel's customers service number, no effort was made to clean our room and make things right. Since it was a Sunday evening, we were luckly to find another room in Bacharach. That hotel and innkeeper will be getting a very good review for their hospitality.
Needless to say, the treatment by Hotel Bluechertal was unnacceptable and we will be asking for some sort of refund.
