Skip to main content
Beginning of main content

Enter dates to see availability

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room, Balcony, Mountainside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony, Hill View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Residence AlpenHeart, you're just a quick walk from Gastein Ski Resort. Enjoy features like free self-parking, plus a restaurant and a gym.

  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a playground and downhill skiing
  • Steps from Gastein Ski Resort and 10 minutes on foot from Stubnerkogel Cable Car
  • Local-area shuttle service available for a fee

Residence AlpenHeart ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence AlpenHeart

Everyone (1)
4 out of 5
Ystävällinen henkilökunta, englanninkielen taito tyydyttävä. Huone siisti, vaikka ei juuri remontoitu. Aamupala hyvä.

Posted by on 8 Jan 2019

Was this review helpful to you?

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Residence AlpenHeart offers its guests Access to hot tub and a fitness centre. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Residence AlpenHeart. Limited free parking is available on a first-come, first-served basis. This 3-star Bad Gastein hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Deli
  • Kid's club (free)
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Bad Gastein Station (0.8 km / 0.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Residence AlpenHeart offers 21 accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

On-site venue – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site

Spa Services

  • Sauna in spa
  • Hot tub in spa
  • Minimum age to access spa is 3

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.

The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Front desk opens daily at 8 AM
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 9 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 3
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence AlpenHeart Hotel Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel Bad Gastein

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.ch/Bad-Gastein-Hotels-Residence-AlpenHeart.h16876095-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bad-Gastein-Hotels-Residence-AlpenHeart.h16876095-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ch/Bad-Gastein-Hotels-Residence-AlpenHeart.h16876095-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.