Bed was firm, nice breakfast buffet, staff was courteous. Wifi didn't stay connected (had to resign in) and laptop would not connect due to security issues.
Staff wasn't helpful. Breakfast was subpar. No hand towels or wash clothes. No hair dryer. No laundry service. No designated smoking area.
The location is good, short walk to burnham park. The nearby laundrymat is inexpensive and does great work.
I didnât stay, my s/o did. They truly enjoyed their stayed. They thought it was very clean and was given a great experience, they especially enjoyed the breakfast that came with the booking.
Amazing service. Clean room. Efficient staff. No problem at all. I needed to leave another hotel in Baguio due to unsafe and unsanitary conditions. Ion Hotel was kind enough to grant me an early check-in knowing the conditions I was leaving to come to them. I will definitely stay here again next time I'm in town!
Hot water, water pressure -both if them needs to be improved
Very good stuff members and a professional hospitality
All in all, the price do not justifying the overall rating
Hotel had bad piping problem so their was a bad odor that came from the bathroom. Cleanliness to the hotel needs improvement. There were areas that were dusty and bathroom were not well cleaned.
Firstly upon arriving to the hotel it took nearly 1 hour waiting in line to check in. There was three check outs all with staff but only one staff member checking in guests. The room was ok, nothing special. The worst thing about our stay was the breakfast, probably the worst breakfast I have ever been to with all my travels. It was all cold, not even any orange juice and food was rarely replenished. There was no parking do our car and I definitely will not be returning.