The room we paid for was a dungeon. We Should have known when it was hard to find pictures. We paid for an upgraded room which was great but cost way too much.
We rented two rooms. One didnt have a toilet seat and did not have a 32 inch flat screen as advertised but instead an old 19 inch from the early 90's. The other did not have a TV at all. No WIFI in either room as advertised and only in tyhe lobby after 7 am. When I asked why they advertised TV's, WIFI and why no toilet seat the only asnwer was I could have that if I had paid for a better room. So I said OK I will pay more for a better room and they said it was not available which was a lie. I went out to expedia and could of rented a more expensive room no problem but then would not get any credit for what I already paid for the mis-advertised room. Also we got a ticket in our car because the hotel did not give us a pass or some number required for a tourist to operate a car in Baguio. The police officer said the hotel should of given us one.
Staffs are all very accommodating, friendly and courteous. The property is old! The room or the floor level given to us which is in the lower level is in a very poor condition.
I booked a 3 night stay but left and cancel our stay after the first day!
I like the free breakfast. I don't like the condition of the room and furniture's. The wooden bed post is damaged by termites and the linens and towels are too old. Management/owner should invest on getting new beds, towels and linens and fix the door locks for the rooms and emergency exit doors.