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Pullman Baku

5.0 star property

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Photo gallery for Pullman Baku

Water park
Exclusive Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Garden view
Lobby sitting area
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1C, M. Mushfig Street, Baku, AZ1006
  • Place, Central Botanical Garden
    ‪15 min walk‬
  • Place, Flame Towers
    ‪3 min drive‬
  • Place, Baku City Circuit
    ‪3 min drive‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪26 min drive‬

Room options

Similar properties

Couples treatment room(s), steam room, body treatments
Baku Marriott Hotel Boulevard
Khatai
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 557 reviews
The price is CHF 76
includes taxes & fees
28 Jun - 29 Jun
Baku Marriott Hotel Boulevard

About this property

Pullman Baku

A full-service spa, free water park access and an indoor pool are available at this smoke-free hotel. Additionally, an outdoor pool, a restaurant and 4 bars/lounges are on-site.
Pullman Baku offers 280 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Baku hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

PULLMAN SPA has 26 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Our customers tell us that they enjoy the room service at Pullman Baku. During your stay, you'll be within walking distance of Central Botanical Garden. Features include 4 bars, a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy international cuisine while dining at Peppermill
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Treat yourself to massages, facials or body treatments at PULLMAN SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 12 minutes by foot from Central Botanical Garden and a 4-minute drive from Upland Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Pullman Baku offers its guests a full-service spa, a complimentary water park, and an outdoor tennis court. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar.

Business amenities include a business centre and 6 meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury Pullman Baku. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Baku hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Peppermill – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AZN 28.50 for adults and AZN 14.50 for children
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peppermill

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: AZN 59 per pet, per night, plus a deposit of AZN 59 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AZN 28.50 for adults and from AZN 14.50 for children
  • Airport shuttle fee: AZN 60.00 per vehicle (return)
  • Pet deposit: AZN 59 per night
  • Pet fee: AZN 59 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Baku offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Baku Opening February 2017 Hotel

Pullman Opening February 2017 Hotel

Pullman Baku Opening February 2017

Hotel Badamdar

Pullman Opening February 2017

Pullman Baku Hotel

Badamdar Hotel

Pullman Baku (Opening February 2017)

Kempinski Hotel Badamdar

Badamdar Hotel Baku

Badamdar Baku

Badamdar

Pullman Baku Baku

Pullman Baku Hotel

Pullman Baku Hotel Baku

Pullman Baku Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff / wanted to show me all the facilities in the hotel and they gave me an upgrade which is very nice
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice place but the house keeping might stole some money from me.
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.I really enjoyed my stay.P
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Not a 5 star hotel

I ordered a car for when I arrived and it didn't show. After 3 days I couldn't hing else to my room even though I paid in advance for 7 nights and offered to leave my credit card I had to come down at 11PM to clear upy bill and then leave a $400 credit on my card. When I went to check out I asked them at 10AM to have my bill ready for 1AM the following day. When I went to check out nothing was ready and I spent 35-40 minutes checking out.
Stayed 7 nights in Dec 2019
Verified

6/10 Okay

AHMED

بشكل عام ممتاز والموظفين ودودون جدا وسهل التعامل معهم ولكن الفندق يستحق 4 نجوم
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely elegant hotel

In a large suite that any palace would be proud to offer, we had a quiet and very confortable stay. We had excellent food from room service and went to the great spa and pool every day of our stay. A little far from the historic center but they offer a free shuttle to downtown every hour.
Suites bedroom
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Yous

Liked: Staff & service
They didnt the bersheet and towels daily and sometimed i have ti call 2ctimes fir water shower gel etc
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Mohmmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق جميل والخدمات جدا سياءا جدا

كان الاستقبال والتوديع جدا جدا سياء ولا انصح ب الفندق
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4+/5 stay

Booked the hotel as a weekend gateaway for my family. Main criteria was the indoor pool since the weather forecast showed mostly rain. We were welcome with a great hospitality at the reception, shown to the room which was a spacious one bed room suite. Although wasn't asked for, there was a bed made on the sofa in living room - all soft and cozy. Both rooms had balcony which weren't very clean. It was freezing cold inside the rooms when we first settled in. Turned the aircond on heating regime and waited for 15-20 mins to only get a cold air blow. When I first asked the guest services why it wouldn't heat, they said I should wait about 10 mins for the heating to start. Upon calling the 2nd time, a lady told that since it was summer, the heating regime was turned off. Oil heaters were provided instead. Indoor pool was about 26 C, good enough for the kids to enjoy. Could have been heated little bit more. We were shivering when left the pool. Breakfast variety was good enough. The only downside was the hall where breakfast was served. Narrow alley-like hall with tables close to each other. We were seated at the far end so it took as many trips back and forth to get the meals. Kids like oatmeal which wasn't readyily available. But they cooked it upon request for which we are thankful. Overall 4+ out of 5. Value for the money 3 out of 5. I would expect more for the amount paid for a single night stay. Definitely recommend it for long staycations.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in Pullman Hotel..The staff are friendly and respectful..
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Seham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الإقامه جدا ممتازه والمكان نظيف و حلو و قريب من كل الأماكن واحواض السباحه نظيفه جداً .. وخدمتهم سريعه.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

mohsen

Liked: Room comfort

I will not go again to this hotel

the hotel was not actually a standard 5 star the wifi was very bad and in the room was not working
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms but far

Good for families not for business Far from attractions
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Swimming pool was great (indoor and outdoor). Main water park was not open yet. Some healthy concerns - e.g. balconies had no locks and we had a toddler with us! Some kind of play area for children would be a good improvement. Breakfast was average for this level of hotel and for the price. Other food at the outdoor terrace area was good. Staff were friendly and helpful throughout.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - everything you need

The hotel is modern and well furnished. The location is slightly out the way but means that it is quiet. A taxi into the centre is only 5/10 mins so really not too far at all.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. All staff were helpful. Thank you to Tural for assistance with my meal that was brought to my room. I had messaged the hotel before I arrived for a room request. It was honoured, which was great.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Khawar Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had good facilities and was very comfortable however it was away from city center
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Rooms are very clean and tidy. Collected city tax at check-in though all taxed were paid through expedia. Power sockets are not universal. Customer service needs to improve.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, well mannered staff, helpful. Room was big , overlooking the city.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

DMITRY

Liked: Property conditions & facilities
Disliked: Staff & service

Awful experience

Awful experience! Will never recommend to anyone. It was the last day of our stay, and when we were checking out, the guy at the reception desk began arguing with me, telling that I hadn't pay for the room (though it had been fully paid for). It took us about an hour to check out (with the help of Hotels.com support), and we had a plane in 2.5 hours! Totally unacceptable. Also, the dry cleaning/ironing service is awful. They were not able to steam a shirt! Room service was also a disappointment, the lady that was taking my order via phone forgot about the main course and mixed up the side dishes.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

hamad

Average 4 star hotel

Ok 4 star hotel about 20 minutes away from the city. Nothing special about this hotel except indoor swimming pool. Location is really a negative Room size is very big and clean
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Berkan

Liked: Property conditions & facilities, room comfort

Cleaning

The room cleaning was not the best .
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - modern and well appointed 10 min cab ride to the centre of town
Stayed 4 nights in Apr 2018
Verified

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel staff are awesome especially the front

I like the hotel front desk staff they are great and very helpfull esoecially Jenni, Ali and Azer
Stayed 7 nights in Aug 2017
Verified

10/10 Excellent

Anar

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to city center. clean rooms, good breakfast.
Stayed 5 nights in Aug 2017