Room was clean and comfortable. Andrew at the desk was courteous and friendly. Ate at the hotel bar. Food was excellent. I will definitely stay here again
Hot tub was broke
Had a 3 pm check in and was told the previous party would not be checking out until 330
Then had to wait a "half hour" which ended up being 430 to check into a completely different room.
Been coming here multiple times a year since 2003
Probably wont be back.
Staff did not even try to make up for the inconveniences
It was the Worst
Then the room had other ppls hair in it
The bed smelled like chemicals coughing all night
So unhappy
And staff here dont care
Dont come here
from the very first call there, I was immediately impressed.
the lady on the phone was pleasant and very helpful. We arrived early with 2 small children and was able to immediately check in. The hotel was very clean and all staff was very nice. We went to the pool which was only 8 doors from our room and the pool was great ( a little cold) the kids did not care. however when we left the pool teh hallway was nicely heated. great stay great time
Convenient location, friendly staff, comfortable beds, and clean. I just wish the hot tub wouldnât have been closed. I was really looking forward to using the hot tub while my kids used the pool. I also wish they offered free breakfast like the other hotels in the area do.