Used for a solo-vacation. Not super clean and pretty old, but for a solo, had no issues, was worth the price. Breakfast was served at a place nearby, only 3 types of dishes served. Overall satisfied considering the very low price (below 50 SGD).
This is the first time I've felt misled by a hotels.com rating. The hotel was rated "Exceptional"; it definitely is not.
Let's start with the positives. It's very cheap. The staff are kind, well-meaning and helpful. The rooms are very spacious.
However the hotel is stuck in the 1970s. Location is in a neighbourhood away from the city centre; you will need to drive to get anywhere (though this is standard for Brunei). One of the previous reviews mentioned the possibility of walking to the water village - well, go look up the reality on an online map.
Kettle and cups provided but no coffee/tea.
Breakfast is included, but not worth going for it.
There's a catering college on the premises. Is that why the room floors smelled of stale frying?
Tip: there is plenty of hot water but only if you know that you have to turn on the water heater first! No one mentioned this at checkin.
Friendly and helpful staff. Have stayed twice recently.
Definitely my go to accommodation in Brunei.
Comfortable room and bed.
Well located.
Staff allowed us a free late checkout
Very nice hotel for business traveler. Room was good and convenient. Bed was comfy. Having a fridge, kettle and iron and board made my day. Staff very nice and polite. Hotel located above a small mall with a few stores and fast-food restaurants. The hotel is in a small isolated commercial neighborhood and very quiet at night. Room cleanliness was good but quite a few hairs on carpet and few really tiny ants were crawling on the walls and made it to my luggage and computer. Nothing major, it is tropical country after all and these ants are not the biting type that I encountered many times in Southeast Asia.
Only other minor issue was that breakfast selection which was very limited (sliced bread and cereals, eggs, couple fruits). Coffee was not included with breakfast and was at extra charge which is a bit odd.
Overall, a very good and convenient choice. I would go back, no doubt about that.
Excellent stay, great value room. Well located close to the downtown area and local shops and restaurants. Wonderful friendly staff
Particularly grateful for allowing later checkout at no charge which sums up how good a hotel it is