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Banff Inn

3.0 star property

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Photo gallery for Banff Inn

Front of property
Reception
Reception
Junior Suite | Down duvets, desk, iron/ironing board, free WiFi
Junior Suite | Down duvets, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬

Room options

View all photos for Loft Suite

Loft Suite | Down duvets, desk, iron/ironing board, free WiFi

Loft Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Down duvets, desk, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Down duvets, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down duvets, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down duvets, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Down duvets, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Down duvets, desk, iron/ironing board, free WiFi

Family Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Deluxe Rooms

Down duvets, desk, iron/ironing board, free WiFi

Deluxe Rooms

  • Sleeps 4

View all photos for Family Suite

Down duvets, desk, iron/ironing board, free WiFi

Family Suite

  • Sleeps 6

Family Suite

  • Sleeps 6

Premium Room

  • Sleeps 4

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About this property

Banff Inn

This smoke-free hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a hot tub, self parking and a 24-hour front desk.
Banff Inn offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. LED televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Banff Inn gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy pizza while dining at Carlito's Pizzaria
  • Self-parking available for a fee
  • Amenities include a front desk safe, a car charging station and multilingual staff
  • On-site recreation includes a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
Banff Inn offers its guests a hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Carlito's Pizzaria – This restaurant specialises in pizza and only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlito's Pizzaria

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 751 out of 1255 reviews
Rating 8 - Good. 328 out of 1255 reviews
Rating 6 - Okay. 109 out of 1255 reviews
Rating 4 - Poor. 40 out of 1255 reviews
Rating 2 - Terrible. 27 out of 1255 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bruna

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Banff Inn was good. The room was clean, and the bed was comfortable (although my husband found it a bit too soft). The front desk staff were polite and professional. One point to note is that parking was not included; the hotel description mentioned that parking was available, but did not specify that it required payment. This was fine for me, but paid underground parking may be inconvenient for some guests. Additionally, the hotel is a bit far from most of Banff’s shops, restaurants, and commercial areas. It’s within walking distance — about a 15-minute walk from the start of the main commercial area — but it’s something to keep in mind if you prefer to be closer (or during winter, that walk in a -25 degree Celsius can be challenging - in our case :D ). Overall, my experience was positive. I would recommend the Banff Inn and would consider staying there again in the future.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

SHIYI

Liked: Cleanliness, amenities
Nothing like the picture, the real property is a better version of a motel, but the price was fair.
Stayed 8 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

2/10 Terrible

Ryan

I was charged for two nights and only stayed for one. There was an issue with the timezone when booking and I booked incorrectly. This was booked while in transit from Atlantic Canada so my fault but was disappointing Expedia wouldn't do anything about it. It was booked 10pm for the night of the booking instead of the next day. They wouldn't change it. I will reconsider using Expedia for bookings in the future given the customer service.
Stayed 2 nights in Nov 2025

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
Most beautiful place
Stayed 2 nights in Sep 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had a great stay. Very comfortable room, good location. Helpful reception staff got our park pass sorted without us having to venture out into the snow.
Stayed 3 nights in Nov 2025

6/10 Okay

Layna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We didn't eat at the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lavonne

Liked: Cleanliness
Clean room, friendly staff
Stayed 2 nights in Nov 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Amenities
Staff were friendly and the room was nice overall. However, it would have been great to have a microwave in the room, as well as disposable slippers for accessing the spa. There were also no tea bags provided—only two sachets of coffee. The biggest disappointment was the spa. We booked this hotel specifically to use the spa facilities, but we tried twice to use the sauna and steam room and both times they weren’t warm at all. These should really be switched on in the morning so they’re ready for guests by 10am. We did use the hot tub but it was quite cold and would be much more enjoyable if it were warmer.
Stayed 2 nights in Nov 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common areas. We enjoyed the whirlpool, steam room and the onsite restaurant.
Stayed 2 nights in Nov 2025

8/10 Good

Emran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and the environment was relaxing
Stayed 3 nights in Nov 2025

10/10 Excellent

suzette

Liked: Cleanliness, property conditions & facilities
clean , friendly sff
Stayed 1 night in Nov 2025

8/10 Good

Yasmeen

Stayed 1 night in Nov 2025

6/10 Okay

Imelda

Travelled with group
It’s just okay. The room in the loft doesn’t have a toilet.
Stayed 1 night in Nov 2025

10/10 Excellent

Ba Nguyen

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
There was no breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

yessenia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and beautiful ,love the food at carlitos restaurant
Stayed 2 nights in Oct 2025

10/10 Excellent

Oliver

Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Vinicius

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good, clean, spacious and friendly staff
Stayed 2 nights in Nov 2025

4/10 Poor

Mathieu

Liked: Cleanliness
Disliked: Amenities
When checking in, I wasn’t told that I had to pay for parking. Upon checkout, I was surprised to receive a $63 bill for parking. When I told the lady at the front desk that no one warned me during check in, she didn’t care and still charged me for it. Had I known, I would have parked in the street for free.
Stayed 3 nights in Nov 2025

8/10 Good

Terry

Liked: Cleanliness
Everything was good no complaints
Stayed 2 nights in Nov 2025

10/10 Excellent

Asim

Stayed 1 night in Nov 2025

10/10 Excellent

beatriz

Liked: Cleanliness, amenities, property conditions & facilities
the hotel is very nice. great location parking is not included: complimentary parking means :either you pay parking at the hotel or park on the streets. not clear in the website: it is not complimentary!
Stayed 1 night in Nov 2025