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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Restaurant
Reception hall
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout curtains
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Standard Room 1 King

8.4 out of 10
Very good
(80 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room.

8.6 out of 10
Excellent
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout curtains

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout curtains

Standard Room Two Queens

8.8 out of 10
Excellent
(93 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(102 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite, Balcony

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

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About this property

Banff Ptarmigan Inn

Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Ptarmigan Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and 2 hot tubs -
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Banff National Park Information Centre and 3 minutes on foot from Banff Lake Louise Tourism Bureau
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometres is available. Limited free parking is available on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1178 out of 2029 reviews
Rating 8 - Good. 546 out of 2029 reviews
Rating 6 - Okay. 200 out of 2029 reviews
Rating 4 - Poor. 61 out of 2029 reviews
Rating 2 - Terrible. 44 out of 2029 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brooklynn

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The Banff Ptarmigan Inn was very nice, it was a perfect location, close to downtown and walking distance to many restaurants and to shopping. The shuttle to the ski hills was just outside the door, which was very convenient. The staff was very friendly. The cleanliness of the room was ok, except for the rug, it was not vacuumed well, you could see dust and debris along the edges of the floor by the window, and we found a sock just under the end of the bed that we know didn’t belong to us, before we left.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
X
Stayed 3 nights in Dec 2025

10/10 Excellent

Hany

Stayed 3 nights in Dec 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Love it here. Perfectly located and staff are always great.
Stayed 1 night in Dec 2025

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Christmas eve dinner was very good. Hotel staff were very courteous .Room was very cozy with a great view of Mt.Rundle.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay. The room was exceptionally spacious with high ceilings and patio doors. We could walk downtown and go for dinner without starting the car. We had dinner at the restaurant downstairs and the food was excellent. We will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, staff was very helful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jake

Stayed 2 nights in Dec 2025

10/10 Excellent

Jenn

Stayed 1 night in Dec 2025

10/10 Excellent

ryan s.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cozy room with fireplace and Mountain View. Renovated bathroom. Amenities average at best but location and room made it a great stay.
Stayed 4 nights in Dec 2025

8/10 Good

Djordje

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

Kruti

Travelled with family
Liked: Cleanliness, staff & service, amenities
Payed extra for superior room and not satisfied. Room Was facing the parking so couldn’t open the windows. Mornings were so loud due to outdoor noises in the parking.
Stayed 3 nights in Dec 2025

8/10 Good

Jayson

Travelled with family
Liked: Cleanliness, staff & service
Location is great. Garage nice option, but small and lots of obstacles. Room sinks offer no room for setting toiletry items. Rooms have tall ceilings, which is nice. Bedding dated and smell like grandmas house. Pillows are terrible. “Health club” is a joke…In same room as indoor hot tub and hardly any equipment. Really strange setup. Meatballs, the restaurant, has great food and service-5 stars. Overall hotel rating is a 3-3.5 due to being outdated and listed items above.
Stayed 4 nights in Dec 2025

10/10 Excellent

WENKAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very clean staff is very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was cute and comfortable, the check in was amazing. The receptionist was very helpful. Overall, great experience!!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Caden

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Moutainview king room with a fireplace was divine during our snowy visit for our Christmas stay. Clean and roomy, would highly recommend this room choice at the Ptarmigan Inn in Banff AB!!
Stayed 1 night in Dec 2025

6/10 Okay

Sulatana

Travelled with group
Liked: Cleanliness
It’s was ok over all
Stayed 1 night in Dec 2025