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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
Property preview
Front of property
Exterior
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool

Explore the area

View in a map
1029 Banff Ave, Banff, AB, T1L1H8
  • Place, Banff National Park Information Centre
    ‪6 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬
  • Place, Tunnel Mountain
    ‪10 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(87 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Condo, 2 Bedrooms (with Kitchen)

7.8 out of 10
Good
(42 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 4

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(46 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft (Suite)

Loft (Suite) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft (Suite)

7.8 out of 10
Good
(8 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area | 43-inch LCD TV with cable channels, TV

Suite (Two Bedroom Wolf)

8.2 out of 10
Very good
(38 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Wolf Studio Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

Wolf Studio Apartment

  • Sleeps 4

Superior Two Bedroom Suite

  • Sleeps 6

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(104 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedrooms Condominium

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedrooms Condominium

  • Sleeps 6

View all photos for One Bedroom Wolf Apartment

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Wolf Apartment

  • Sleeps 4

View all photos for Two Bedroom Wolf Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Two Bedroom Wolf Condo

  • Sleeps 6

View all photos for One Bedroom Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

One Bedroom Condo

  • Sleeps 4

View all photos for Studio Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 3

View all photos for Loft Condo

Premium bedding, in-room safe, iron/ironing board, free WiFi

Loft Condo

  • Sleeps 4

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 5-minute drive from Banff National Park Information Centre and 13 minutes from Banff National Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The Alpha Bistro – This family restaurant serves breakfast, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1101 out of 2575 reviews
Rating 8 - Good. 725 out of 2575 reviews
Rating 6 - Okay. 413 out of 2575 reviews
Rating 4 - Poor. 205 out of 2575 reviews
Rating 2 - Terrible. 131 out of 2575 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darchelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Banff. This hotel is located just outside of town which was perfect for us. The hotel does have a shuttle to downtown. The rooms are big and clean. The pool was nice. The workout room was very outdated, but in Banff no one should workout inside. We had elk come through the property every night. My family loved our and stay and we would come back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Samantha

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check-in staff was not friendly. Cabins are dated & older, and for the price, one would expect the cabins would be maintained better. There was a kitchen in our cabin, but no oven baking dishes, and no oven mitts. The upstairs toilet was very wobbly and probably needs a new wax seal. When you sat at the dining room, the rug would push up, and it's a fall risk when walking.
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large comfortable and clean room with fully stocked kitchenette. Great views of the mountains out the windows. Friendly staff and good amenities at the resort. Extremely quiet but we were there during off season. Only complaint are the very steep and narrow stairs to access the second floor but that is stated on their website.
Stayed 3 nights in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Jason

Stayed 2 nights in Jul 2025

6/10 Okay

Heejin, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not clean, some of the garbage are under the couch and bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making my stay with my daughter enjoyable we had a blast especially seeing all the wildlife on first day
Stayed 1 night in Jul 2025

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed in this property. We were supposed to stay four night nights, but left early due to the condition of our condo. There were holes in the wall, stains on the ceiling and the couch was so gross and old I didn’t want to sit on it without a sheet to cover it up and even then the springs were poking through making it very uncomfortable. The WiFi was also very spotty/inconsistent and the shuttle only ran every couple hours so we ended up having to wait quite a long time after dinner, especially since there were no Ubers available. It do not run at very convenient or consistent times. The staff was very helpful though, and offered for us to go to a newly renovated room, but we decide to stay somewhere else for our remaining two nights.
Stayed 3 nights in Jul 2025

8/10 Good

Lia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area and property with a well laid out suite. The pull out sofabed was uncomfortable to sleep on though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities
The cottages are cool with well equipped kitchen for cooking, good savings to avoid expensive restaurants! A little isolated from the main town but offers serene environment for a good rest from tiring outdoor activities. It has indoor activities like wall paddling, swimming, and gym in case you don’t feel like going out!
Stayed 4 nights in Jul 2025

8/10 Good

Sarandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Tatum

Stayed 4 nights in Jul 2025

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was still an d coffee filter in the coffee pot, so we never used it. The bathtub was amazing but the tap spun as maintenance was not kept up. The beds were amazing and otherwise the whole resort is amazing.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place quiet and peaceful. I don’t like the freebies for our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shyam

Liked: Property conditions & facilities
A1
Stayed 2 nights in Jul 2025

10/10 Excellent

Maylene

Stayed 1 night in Jul 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Mayc

Stayed 3 nights in Jul 2025

2/10 Terrible

eric

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, very dirty
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Staff & service, amenities
Nice stay
Stayed 3 nights in Jul 2025

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Ayumu, Honolulu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located far from town. Clean and spacious rooms. Also, having kitchen was great.
Stayed 3 nights in Jun 2025

8/10 Good

Foad

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025