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Aparthotel

Basecamp Suites Banff

2.5 star property

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Living area
Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Living area
Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Living area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedroom

Apartment, 3 Bedroom | Living area

Apartment, 3 Bedroom

  • Mountain view
  • 99 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Superior 3-Bedroom Apartment

Superior 3-Bedroom Apartment | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior 3-Bedroom Apartment

  • Mountain view
  • 111 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

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About this property

Basecamp Suites Banff

Along with self parking, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a sofa bed and a dining area, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and a hairdryer. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Basecamp Suites Banff. During your stay, you're just a quick walk from Banff National Park Information Centre. Features include free WiFi in public areas, plus 2 hot tubs and self-parking (surcharge). This budget aparthotel has 21 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a sofa bed and a dining area
  • Free WiFi
  • Self-parking available for a fee
  • On-site recreation includes 2 hot tubs -
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Banff National Park Information Centre and 3 minutes on foot from Banff Lake Louise Tourism Bureau
Basecamp Suites Banff offers its guests 2 hot tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (CAD 35 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping centre
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 8:30 AM - 10:00 PM.
Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 310 out of 426 reviews
Rating 8 - Good. 74 out of 426 reviews
Rating 6 - Okay. 25 out of 426 reviews
Rating 4 - Poor. 9 out of 426 reviews
Rating 2 - Terrible. 8 out of 426 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Corey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very small suite, just barely big enough to accommodate 4 people plus bags (2 bedroom suite). I would think twice before booking here if you plan to use the pullout sofa bed. We were constantly hitting our heads on the low bulkheads near the windows, so some caution tape in these areas would be nice. Other issues: the dishwasher didn't work properly, and the walls are paper thin so you can hear everything in the suite next door. The positives: The staff were very nice, and the room was very clean. Hot tub was also nice.
Stayed 5 nights in Jan 2026

4/10 Poor

Tori

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We booked this place for the rooftop hot tub but only after confirming check in information does it state that the hot tub is closed on Sundays so we weren’t able to enjoy it and wish we had booked elsewherew
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Everything was great, unfortunately we didn’t get to experience the hot tub as it was closed down to the cold snap but will definitely come back to experience the hot tub!
Stayed 1 night in Dec 2025

8/10 Good

Ying, Edison

Stayed 5 nights in Dec 2025

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Friendly staff. Clean facility

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Great walkability to the village and all of its shops and restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

Iago

Stayed 3 nights in Dec 2025

10/10 Excellent

WANG

nice
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

8/10 Good

allison

Travelled with family and small children
Liked: Cleanliness
Hot tub was good but plugging in the heating mats would have made it reasonable to walk the far trek in the cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very courteous. Great location!
Stayed 6 nights in Dec 2025

10/10 Excellent

Oksana

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2025

10/10 Excellent

Conrado

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great customer service. Everything is good except the this prperty doesnt have their own parking facility. You have to park to the adjacent pay parking building which is quite expensive. But overall, its a wonderful place to stay in Banff. Its close to everything.
Stayed 1 night in Dec 2025

10/10 Excellent

monica

Stayed 1 night in Dec 2025

6/10 Okay

Chad

Travelled with group
Liked: Cleanliness, property conditions & facilities
Hot tub was not available on Sunday and was very icy to get to on the roof.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2025

8/10 Good

Yuehlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, cute, comfy, beautiful, great location close to everything (walkable). We stayed at a two-bedroom room. Be aware if it is important for you to have vanity or shelf space in bathroom to set aside toothbrush, a few skincare bottles and small toiletry bags. There is none. One bathroom has just a pedestal sink and another has a very small vanity. We use small nightstand by bed and kitchen table for that. Parking is close by, but expensive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an awesome 4-night stay at the superior 2 bedroom apartment for me and my sister. Affordable, clean, close to everything- grocery, cafes, shops, Roam bus stop, etc. But best of all, the mountain view from both our bedroom windows was SO BEAUTIFUL. The parking garage attached to Basecamp is very convenient. You can park on the floor you're staying on and enter the door from there. The only downside is the parking is $35 daily or $8/hr through a third party. (Maybe in the future, Basecamp could make some sort of deal with parking garage owner for its guests) But besides that, no complaints. Would stay here again.
The mountain view from one of the bedrooms.
Stayed 4 nights in Nov 2025

10/10 Excellent

Youngmin

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Margot

Great stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hsin-Yi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the room was clean and tidy has everything in kitchen
Stayed 1 night in Oct 2025

10/10 Excellent

ZIQING

Stayed 2 nights in Nov 2025

10/10 Excellent

donna, Kelowna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We did not use the hot tub. Recommend a change room/ bathroom on the roof top hot tub. Would be nice to include robes for hot tub use- distance from room to rooftop + stairs + crossing rooftop- mobility barrier
Stayed 4 nights in Oct 2025