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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, iron/ironing board, free WiFi
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Suite

Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Suite

8.4 out of 10
Very good
(24 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Loft

8.2 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,509 reviews
The price is CHF 127
includes taxes & fees
13 Oct - 14 Oct
Banff Rocky Mountain Resort

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
This smoke-free hotel features self parking, free use of bicycles and gas grills. WiFi in public areas is free. Other amenities include a fireplace at reception and a front desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charltons Banff. During your stay, you're just a quick walk from Victoria Glacier. Free WiFi in public areas and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a terrace and a fireplace at reception
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Dogs welcome for a fee (restrictions apply)
Charltons Banff offers its guests a terrace, barbecue grills, and a fireplace in the lobby. WiFi is free in public spaces. Charltons Banff also features a front desk safe and a water dispenser. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11 PM.
Guests arriving after hours will need to go to the following location to check in: Banff Inn 501 Banff Ave, Banff, AB T1L 1A9
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1032 reviews
Rating 8 - Good. 330 out of 1032 reviews
Rating 6 - Okay. 146 out of 1032 reviews
Rating 4 - Poor. 70 out of 1032 reviews
Rating 2 - Terrible. 41 out of 1032 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms with great mountain views. Very helpful staff, especially with giving info on weather and best routes when we left.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay!

We enjoyed the stay and would definitely return to Charltons Banff!
Stayed 4 nights in Jun 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property was very out dated and the beds were very uncomfortable. Lighting was poor inside the unit. No dinning on site, all amenities to be used at another property which made it very inconvenient. Staff was nice but that doesn't make up for the 600.00 plus dollar night to sleep in a room that you would expect to find at a hostil.
Stayed 1 night in Jun 2025

8/10 Good

Charlie

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
We always stay at the Charlton. It's usually cleaner but otherwise its always the best place to stay in Banff. Best for a couple and not a family.
Stayed 2 nights in Jun 2025

10/10 Excellent

ARTHUR

Nice
Stayed 1 night in Jun 2025

6/10 Okay

Mary Anne

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Stayed 2 nights in Jun 2025

4/10 Poor

Guy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2025

8/10 Good

Shqiponja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good stuff. You need to know parking was not included on the reservation price
Stayed 1 night in Jun 2025

6/10 Okay

Melodie

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was spacious and comfortable, though the style felt a bit dated. Unfortunately, the sink was clogged and the metal shutter wasn’t working when we arrived, so we had to call maintenance. Thankfully, the staff were extremely kind and helpful, and I really appreciated all the local tips given at check-in. For a short 2-night stay, it was a bit disappointing that the room wasn’t fully ready. On the bright side, there’s plenty of parking and it’s an easy walk to the center. Keep in mind that free parking in downtown Banff is quite limited.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

ian

Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Rooms very nice.
Stayed 4 nights in Jun 2025

8/10 Good

Manthan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk into Banff, great quiet and safe location
Stayed 4 nights in Apr 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Karthik

Liked: Cleanliness, amenities, property conditions & facilities
Very Good Stay, room was clean and neat.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mitchell

Travelled with partner
Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room...quiet and friendly staff
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had a renovated room with a mountain view which was very nice. The cleaning staff were also very good. However this is NOT a hotel as there is no bar or restaurant. That didnt particularly bother us as Banff is awash with them. We took a bit of time to reserch a hotel and wanted one with a pool, which has now been closed for months. If we had known this before booking we would not have booked. Its a bit of a liberty to still charge the full tariff, but the hotel wasnt interedted in compensating us. The offer of using the pool in the sister hotel was more like a big bath, no way vould you be able to actually swim in it. Banff is expensive so we chose this hotel as it was a bit cheaper, but without the pool it was a bit disapointing.
Stayed 8 nights in Jun 2025

8/10 Good

Kari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were spacious. Very quiet. Nice place to stay.
Stayed 1 night in Jun 2025

2/10 Terrible

John

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No door for separation, they charged for parking which is bull sh*t
Stayed 1 night in Jun 2025

6/10 Okay

HsinTe

Travelled with family
Liked: Cleanliness, property conditions & facilities
$15 for parking
Stayed 1 night in Jun 2025