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Aparthotel

Hidden Ridge Resort

Property class: 3.5
VIP Access

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Lobby sitting area
Exterior
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

A sauna, coffee/tea in a common area and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hidden Ridge Resort's great location gets high marks from our customers. During your stay, you're just a quick walk from Surprise Corner. Features include free WiFi in public areas and free self-parking, plus 2 hot tubs. This comfortable aparthotel has 107 apartments over 2 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a sofa bed
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna, 2 hot tubs - and bicycles to rent
  • Guests have great things to say about the location and the pool
  • Just a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff aparthotel is smoke free.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2522 out of 4941 reviews
Rating 8 - Good. 1519 out of 4941 reviews
Rating 6 - Okay. 570 out of 4941 reviews
Rating 4 - Poor. 225 out of 4941 reviews
Rating 2 - Terrible. 105 out of 4941 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with wood burning fireplace, perfect for a family! Hot tub was great and the change rooms are perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Sookie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Christiaan de

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in and friendly staff. I liked the free wood for fire place.
Stayed 2 nights in Jan 2026

6/10 Okay

Maurice, Sasksatoon

Liked: Cleanliness, amenities
The staff were excellent and check in was easy. The rooms are somewhat dated and could use an update.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, amenities
Staff were great. Place was clean. But: Lamp was broken Tub and sink rusted. Place is a bit dated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, amenities
Great stay! I always love staying at Hidden Ridge!
Stayed 1 night in Jan 2026

10/10 Excellent

Britta

Liked: Cleanliness, amenities, property conditions & facilities
Always the best hot tub in Banff
Stayed 1 night in Jan 2026

10/10 Excellent

Bernhard

Lady at desk was very friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous accommodation and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Fantastic family experience
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hot tub could of been hotter bakconey view great but not cleared no big deal.
Stayed 1 night in Jan 2026

10/10 Excellent

Jinny

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious suite, pleasant helpful staff, beautiful views.
Stayed 1 night in Jan 2026

6/10 Okay

Chelsey

Disliked: Cleanliness
Upon check in, areas of the room were noticing dirty and unkept - dirty around the toilet and on the bathroom floor, dishes in the cupboards were put away dirty and needed to be rewashed. Stairs were covered in ice and not shoveled, patio had a foot of snow on it and was unusable, kitchen tiles where the floor meets the cupboards were dirty and clearly unwashed, Bath tub was plugged an did not drain and bathroom sink was leaking on the floor. Hotel staff eventually brought a bucket at 9:30pm once we were in bed. This is our third year in this hotel and will likely not stay again after this trip.
Stayed 4 nights in Dec 2025

4/10 Poor

PAUL M

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I want to go here again. So I am trying to be constructive with my criticism. The owner/operator of this place is so cheap it is almost funny. I don't have a problem with the workers here. I can just tell that the owner doesn't want to invest a dime into this place. The microwave was replaced and instead of getting one that fits the size in the wall, they get one twice too small. And it is a no name brand. I cannot find the brand name on it anywhere. It is a Temu special. There was dust just caked on the TV in the bedroom. How long does it take to run a dust cloth over it ? The TVs are Sharp Aquos from 2009 with no modern features. How about investing in a TV upgrade? The rest of the bedroom was way too dusty. Maintenance was lacking everywhere. Loose hinges, towel racks hanging half off. And most of this stuff could be fixed by a handyman in half a day. Who are the maintenance ppl and how can they not see this stuff ? There's a layer of scum around the hot tubs that people sign their name in. Is it really that impossible to remove it ? It seems like the owner has such a good location that they can get away with anything. There's zero pride in it.
Stayed 4 nights in Oct 2025

8/10 Good

Natalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Free bus service was fantastic and very convenient.
Stayed 2 nights in Dec 2025

10/10 Excellent

Albert Frederic

Liked: Cleanliness, property conditions & facilities
great service
Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Stayed 1 night in Oct 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Hannah, Pearcedale

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Justine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests.
Stayed 7 nights in Dec 2025

10/10 Excellent

Chelsey

Stayed 2 nights in Dec 2025