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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Outdoor spa tub
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(135 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Heritage Two Queen Room

Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, towels

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(61 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(139 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Mount Royal Hotel include ski storage and a rooftop terrace. Housekeeping is available on request.
Mount Royal Hotel offers 133 accommodations with a safe and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Mount Royal Hotel's great location. During your stay, you're just a quick walk from Canada House Gallery. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy American cuisine while dining at Brazen
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Banff Lake Louise Tourism Bureau and 4 minutes on foot from Banff National Park Information Centre
  • Airport and ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Brazen – This restaurant specialises in American cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self-parking fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mount Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 874 out of 1357 reviews
Rating 8 - Good. 312 out of 1357 reviews
Rating 6 - Okay. 104 out of 1357 reviews
Rating 4 - Poor. 41 out of 1357 reviews
Rating 2 - Terrible. 26 out of 1357 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderfully comfortable bed and linen and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leanne

Location is perfect Room and hotel very clean
Stayed 1 night in Nov 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay , the room was very large and quiet and the linens etc were clean. The staff were courteous and friendly. The hot tub - which we really looked forward to- was not very warm and it had quite a bit of brown scum on the walls like it had not been cleaned in a while. We did mention both issues to a staff member but unfortunately did not get a chance to try the hot tub again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Nov 2025

10/10 Excellent

Marie-Josée

Stayed 3 nights in Nov 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the Main Street in Banff. Super convenient, walkable location. Comfortable rooms and friendly staff. Parking can be a challenge to find.
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrianna

Stayed 1 night in Nov 2025

8/10 Good

Rachel

Stayed 2 nights in Nov 2025

6/10 Okay

Feras

Travelled with partner
Liked: Cleanliness, amenities
Staff and location are great. However the bed is not as comfortable as expected.
Stayed 1 night in Nov 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Room was decent and clean, however was very hot. Turned the heat down but the room still remained very hot all night. Also not nearly enough parking available, was full when we arrived and we had to pay for street parking at $7/hour which added up very quickly.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean rooms. Friendly staff.
Stayed 3 nights in Nov 2025

8/10 Good

Jamilyn

Liked: Cleanliness, staff & service
Great staff, fantastic location. Hotel is a little dated and hot tubs were not working properly which was disappointing as it was part of why we booked this specific hotel. But overall good stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Everything was great.
Stayed 1 night in Nov 2025

8/10 Good

Jenna

Stayed 1 night in Nov 2025

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and room. The rooftop hot tub was my favorite part of my stay there.
Stayed 1 night in Nov 2025

8/10 Good

Bri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service
Greta location!
Stayed 1 night in Nov 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, the best hotel I have stayed at. The client service, amenities, location, and the incredible view! This place is certainly going to be my go to every time I visit.
Stayed 1 night in Nov 2025

10/10 Excellent

Sage

Stayed 1 night in Oct 2025

10/10 Excellent

Sahaana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and services
Stayed 2 nights in Nov 2025

10/10 Excellent

Solomon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I always stay at the Mount Royal when I visit Banff. The staff are great and the location is perfect — close to everything. The only downside is that the hot tub could use an update, as the jets are very loud and sound like they might be broken. Otherwise, it’s a great place to stay.
Stayed 3 nights in Nov 2025