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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Interior entrance
Breakfast, lunch and dinner served
Interior entrance
Indoor spa tub

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(10 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(65 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft (Suite)

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | 1 bedroom, premium bedding, in-room safe, blackout curtains

Hotel Room - 2 Doubles

8.2 out of 10
Very good
(67 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room, 1 King Bed, Balcony, View

9.0 out of 10
Wonderful
(24 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(55 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room

8.8 out of 10
Excellent
(97 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1329 out of 2378 reviews
Rating 8 - Good. 583 out of 2378 reviews
Rating 6 - Okay. 279 out of 2378 reviews
Rating 4 - Poor. 114 out of 2378 reviews
Rating 2 - Terrible. 73 out of 2378 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

krista

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
We still had a good stay, but we got to the hotel at about 10pm and our room was hard to find. The person who checked us in did not give instructions, we ended up going back a second time, but he was away from the desk. We found him when we were heading back to the elevator, and he gave a bit better guidance, but it was still a little hard to find. The door to the women's changeroom for the hot tub was completely falling apart and in general, there was a real lack of towels. Not a single clean towel in the changerooms for the hot tub, as well as we only had two towels for the four of us in our hotel room. The room itself was clean and beautiful. In general a lovely stay.
Stayed 1 night in Apr 2025

8/10 Good

katrina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We love the hot pool. Actually everything was good except for the toilet bowl that looks gross and shower curtain that stinks. Don’t think they change it every after guests, might be better if they do unless they change it to plastic or put a liner.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel. Was so clean and convenient in every way. Absolutely will return.
Stayed 2 nights in Apr 2025

6/10 Okay

Binod

Should have breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaden

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my birthday and they gave us some vouchers for drinks at chilis. When we came back at night, the patio was vlosed but they had the fire on. They let us sit out there for drinks, which was so special to be alone. We didnt use them but love the bus vouchers you offer. Hottub was unreal! The whole reason we booked there. Eberything was so great! Thankyou! Will be back for sure.
Stayed 1 night in Apr 2025

10/10 Excellent

Mondar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic getaway. Friendly staff, great location, relaxing sauna
Stayed 3 nights in Apr 2025

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 3 nights in Apr 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and dining. A bit noisy (can hear people above and beside) but the grotto was awesome!
Stayed 2 nights in Apr 2025

6/10 Okay

Joffre

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tahnee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Meeta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time
Stayed 1 night in Mar 2025

8/10 Good

Shantol

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accommodating for our dogs. Quiet and relaxing two days spent. I would recommend having signs saying “dog friendly” as we did have one Karen freak out at us for having dogs and the fact our senior dog being in a Halti lead (not a muzzle as she claimed and assumed he was an aggressive dog) just so Karen’s and Ken’s are aware dogs might be around! Other than that fantastic time. And the hot pool was lovely.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. Cool layout, amazing hot tub, clean rooms
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
NO breakfast with stay (this used to be included). Parking is NOT guaranteed. The spa is in need of a refurbishment, starting to get rough around the edges.
Stayed 1 night in Mar 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Property was very clean and pool area is incredible. Access to Banff downtown is great. Public transit was directly outside hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Suyapa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Natalya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be nice to have a fridge in the room
Stayed 1 night in Apr 2025

8/10 Good

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our visit and spending time in the hot pool and sauna!
Stayed 2 nights in Apr 2025