Check-in and check-out was super easy. Unit was a great representation of the photos, modern & CLEAN! Only suggestion is to provide additional towels (only 6 were provided), pool towels so we didn't have to bring our own, paper towels, & more than 3 garbage bags for the kitchen. Coffee, tea, & hot chocolate set up was very nice but ran out of coffee by day 2 or 3. We did have issues with the shuttle at Sugar Top, which was our biggest concern when booking. Shuttle was shut down for a few days due to low occupancy, so we had to shuttle our own guests back and forth from the guest parking lots to the top where the condominium is located. Not walkable. These were the only real issues we had. Would certainly book this condo again for the price and great view!