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The Passage Urban & Lifestyle Hotel

4.0 star property

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Photo gallery for The Passage Urban & Lifestyle Hotel

Courtyard
Property video
Interior
Lounge
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Steinengraben 51, Basel, BS, 4051
  • Place, Basel University
    ‪6 min walk‬
  • Place, Marktplatz
    ‪6 min walk‬
  • Place, Basel Zoo
    ‪8 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Standard Room (Patio)

Standard Room (Patio) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room (Patio)

9.2 out of 10
Wonderful
(52 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Luxe)

Classic Room (Luxe) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room (Luxe)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Shower, rainfall showerhead, free toiletries, hair dryer

Executive Room

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | 55-cm LED TV with digital channels, TV

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite (The Passage)

Suite (The Passage) | Premium bedding, in-room safe, desk, blackout curtains

Suite (The Passage)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

The Passage Urban & Lifestyle Hotel

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a business centre and a meeting room.
The Passage Urban & Lifestyle Hotel offers 53 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Passage Urban & Lifestyle Hotel. During your stay, you're just a quick walk from Puppenhausmuseum. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Baseldytschi Bihni and Basel Historical Museum of Music
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Passage Urban & Lifestyle Hotel offers its guests a sauna and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Passage Urban & Lifestyle Hotel. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (CHF 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-cm LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 27 per person
  • Covered self-parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Passage Basel
Passage Hotel Basel
Passage Hotel
The Passage Hotel
The Passage Basel
The Passage Hotel Basel

The Passage Urban & Lifestyle Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Shufan

Liked: Cleanliness, property conditions & facilities
Clean room. Basic amenities
Stayed 2 nights in Dec 2025

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good location. Short walk into centre. Public transport close by. Rooms bright and comfortable. Good bathroom with excellent shower. Staff very friendly and helpful. Breakfast- good selection of hot and cold food and drinks.
Stayed 2 nights in Dec 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Cleanliness and staff
Stayed 1 night in Dec 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly kind and helpful. Easy walk into the old town for the Christmas Markets
Stayed 3 nights in Nov 2025

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room overall very good. Slight issues with the room. Shower door leaked which resulted in a wet bathroom floor. One of the plug sockets at the desk didn’t work. Nice touches having a blackout blind on windows and mulled wine in reception
Stayed 2 nights in Dec 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was ok
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and perfect location
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 6 nights in Nov 2025

10/10 Excellent

Skylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location and was very clean and nice! We enjoyed our room and the staff was very kind and helpful! I loved the Christmas decorations in the lobby and how close it was to explore the beautiful town nearby!
Stayed 2 nights in Nov 2025

10/10 Excellent

Katie

Stayed 4 nights in Nov 2025

8/10 Good

Holly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pillows were tough.
Stayed 1 night in Nov 2025

10/10 Excellent

EMILY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely staff, great gym & sauna, excellent location
Stayed 2 nights in Oct 2025

8/10 Good

Catherine, Lewes

Liked: Staff & service, property conditions & facilities
Would be nice to have wash cloths.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceĺlent location, 5 minute walk to old town & restaurants/shopping. Room 002 large with high ceilings and quiet. Fantastic gym, well equipped and large. Nice sauna also. Very clean and modern hotel. Excellent staff willing to help with any request. Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sara

Stayed 4 nights in Sep 2025

10/10 Excellent

Kushal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing staff, wonderful spacious and clean rooms, great gym, sauna, all amenities you need, great transport links, wonderful coffee, our favourite in all Basel
Stayed 9 nights in Sep 2025

8/10 Good

FARLEY

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Brilliant hotel, lovely rooms and great location! Staff super friendly and welcoming
Stayed 2 nights in Sep 2025

10/10 Excellent

ISABELLE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. First the personnel was extremely accomodating and helpful and nice Ifelt.welcome.which is quite unusual these days.
Stayed 1 night in Sep 2025

6/10 Okay

Siobhan

Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Amenities
This hotel is lovely. Great area for shops and dining. What truly makes this hotel stand out is the staff. Thank you for the wonderful hospitality Natalia and Nicolas. You made our stay amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little boutique hotel right next to old town! Very welcoming staff! Nice breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Oksana

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , stuff and location. Good updated hotel rooms. Pet friendly
Stayed 1 night in Aug 2025