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Holiday Inn Basildon by IHG

4.0 star property

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Photo gallery for Holiday Inn Basildon by IHG

Bar (on property)
Meeting facility
Exterior
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG
  • Place, Festival Wakeboard Park
    ‪1 min walk‬
  • Place, Festival Leisure Park
    ‪2 min walk‬
  • Place, Hollywood Bowl Basildon
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Basildon by IHG

Hotel in Basildon with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Basildon by IHG offers 149 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Basildon by IHG. During your stay, you're just a quick walk from Festival Leisure Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 12 meeting rooms
  • Steps from Festival Wakeboard Park and Festival Leisure Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 12 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at Holiday Inn Basildon by IHG. Parking is available for a fee.

This 4-star Basildon hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Basildon by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Lift
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basildon Holiday Inn
Holiday Inn Basildon
Holiday Inn Hotel Basildon
Holiday Inn Basildon Essex
Holiday Inn Basildon Hotel Basildon
Holiday Inn Basildon Hotel
Holiday Inn Basildon
Basildon By Ihg Basildon
Holiday Inn Basildon by IHG Hotel
Holiday Inn Basildon an IHG Hotel
Holiday Inn Basildon by IHG Basildon
Holiday Inn Basildon by IHG Hotel Basildon

Holiday Inn Basildon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 828 reviews
Rating 8 - Good. 264 out of 828 reviews
Rating 6 - Okay. 144 out of 828 reviews
Rating 4 - Poor. 54 out of 828 reviews
Rating 2 - Terrible. 51 out of 828 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicola

Stayed 1 night in Sep 2025

8/10 Good

Marise

Travelled with family
Liked: Amenities
Everything is great apart from accessible showers.
Stayed 1 night in Sep 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. However, there was some sort of party/gathering outside the front of the hotel, with music and drinking, that I could hear from my hotel room from about 3am to 7am. Not loud enough to be a real nuisance for me, but I expect other hotel guests sleep was affected by it.
Stayed 1 night in Sep 2025

10/10 Excellent

Liam

Stayed 2 nights in Jul 2025

4/10 Poor

Dave

Disappointing standards

Disappointed that parking charges introduced since previous stay were not clear when booking, which meant was not best value booking. Corridors and therefore room smelt strongly of cigarette smoke. Bathroom areas of mould around bath/shower area. Although convenient for an event we were attending fell some way short of expectations.
Stayed 1 night in Sep 2025

2/10 Terrible

John

Liked: Property conditions & facilities, room comfort

PARKING EXPENSIVE, NO LIFT TO BREAKFAST

You find out when you get there tgat it is going to cost you a whopping £15 to park your car (despite blue badge). Breakfast in the morning involves ascending around 25 stairs with no lift(not an easy task for a guest with very limited mobility). Couldnt eat the eggs as i didnt have a chisel handy. Server snatched away my slice of toast just as i had buttered it, absolutely will not go again.
Stayed 1 night in Aug 2025

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and stay - amazing manager called Christy! Used it for an event happening at the Elizabeth suite and it was fantastic
Stayed 1 night in Aug 2025

8/10 Good

Gary

Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was good, bed was real comfy.
Stayed 1 night in Jun 2025

2/10 Terrible

Cara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DAVID

Liked: Staff & service, room comfort
Arrived by car on a Friday afternoon and found parking was available but the bays were very narrow (Not good). Booking in at reception was very good and the staff could not have been better, very pleasant and helpful. Lift to room was clean and quick and the rooms air-con was very welcome. The room was clean and well presented but some rubbish from a previous occupant was left in the bin. The Wi-fi was slow. The toilet seats are not "Soft Close" which was annoying to be awoken with a loud bang through out the night. The sink would not hold water, it wasted water. To get to the Breakfast Area there are three flights of stairs. The hand rails on both sides were sticky, dirty and made of wood. They would be easier to clean if made of metal. The carpet at the foot of the stairs needs replacing, it has seen better days. Service was good and very helpful. The croissants were unfortunately very stoggy, even when heated. Our last comment is that there was a conference being held on the Saturday which meant that when we returned from a ride out the only place left for us to park was on the far side of the carpark. Carpark should be separated with parking reserved for residents in the nearest bays. These could be colour coded for ease on arrival.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was grim, in an area next to a retail park. It is dated and is nowhere near to a 4 star rating. The sink and bath in our room drained at a snail's pace. The staff are lovely and friendly.
Stayed 1 night in Jun 2025

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and front desk staff were very helpful. Room was very clean and spacious, Lots of food choices nearby, 1 tip would be not to be in a room facing the food restaurants, We stayed facing this way and over a weekend we had the local youngsters driving the cars at high speed, loud music blasting using the horn and doing wheel spins and donuts until 3am. So avoid staying in a room this side of the hotel. Maybe weekdays are quieter. But the hotel it’s self was great and would stay again,
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

tracy

Travelled with partner
Disliked: Property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Howard

Stayed 1 night in Jun 2025

10/10 Excellent

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Was a good spot. Close to lots of eatery places so options were vast. plenty of parking.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rory

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, room comfort

40th Birthday weekend.

We thoroughly enjoyed our over night stay. Room was exceptionally clean. The bed was enormous and so comfortable. Black out curtains were a bonus. Everything was tip top. Our service by all the staff was top class. Our breakfast was terrific . We had our around 8.15 and it was relatively quiet. There was plenty on offer and all prepared well. A big thank you to all the staff for the outstanding work they do.
Stayed 1 night in May 2025

6/10 Okay

Adrian

Travelled with group
Liked: Cleanliness, staff & service

Basic but OK!

Basic hotel but it was great for our one evening stay. Staff were nice. Not sure if parking is free as we got complimentary due to a technical issue at check in. Breakfast was a standard buffet fayre. Don't expect any vegan options etc, but again OK for us £16. 50 per head.
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, great facilities and staff. Extremely satisfied
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danial

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025