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Hana Hotel

3.0 star property

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Photo gallery for Hana Hotel

Land view from property
Interior entrance
Front of property
Deluxe Room | Desk, free WiFi
Shower, free toiletries, slippers, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444
  • Place, Nagoya Hill Mall
    ‪7 min walk‬
  • Place, Grand Batam Mall
    ‪17 min walk‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Desk, free WiFi

Standard Twin Room, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Desk, free WiFi

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room, 1 Bedroom

Desk, free WiFi

Standard Twin Room, 1 Bedroom

  • Sleeps 2
  • Free Wi-Fi

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Exterior
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About this property

Hana Hotel

This hotel features a restaurant, 24-hour room service and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Hana Hotel offers 61 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hana Hotel, you're just a quick walk from Nagoya Hill Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Hana, a café that serves Indonesian cuisine
  • Amenities include newspapers, a front desk safe and a business centre
  • 8 minutes by foot from Nagoya Hill Mall and a 4-minute drive from Grand Batam Mall
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served. WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle during limited hours is available for a fee. The business-friendly Hana Hotel also features a terrace, laundry facilities, and 24-hour room service. Self parking is free.
Guests are served a free breakfast.
Hana – This café specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 120000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hana Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Hana Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Toshiyuki

Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel sehr gepflegt guter Service und nette Mitarbeiter. Bin sehr zufrieden und würde wieder dort hin gehen.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant Stay

Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Cockroaches infested room

there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Hana

Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4.5/5

Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chng

Clean rooms

The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Clean in the room but shocking experience in the toilet, many coaches hidden under toilet bowl cover and crawling around toilet bowl ! Big and small coaches. I'm staying at level 4 room.
Stayed 1 night in Aug 2018
Verified

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and clean

Would recommend this hotel when comes to low price and cleanliness.
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

kay soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice, location is good.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place but could be better! Thanks.

booked 3 rooms. 2 of the rooms was ok but the other 1 room has this weird smell and the bedsheet looks dirty and a little bit of stain. but that’s not a big problem anyway cause i enjoyed staying there and fyi, this is the second time i stayed there. this is a good budget hotel and hotel looks really really good. thanks.
Verified

6/10 Okay

Beh Jia jun

Disliked: Cleanliness, property conditions & facilities, room comfort
OK only
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at Hana Hotel

Overall it was a pleasant stay. However, the restaurant should be opened long hours during the weekends and room service for food should be available 24 hours.
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place central
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place safe clean
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Keane

Liked: Staff & service, property conditions & facilities, room comfort
generally clean. however my room have cockroaches crawling around the wall. toilet had a damp smell too.
Stayed 3 nights in Oct 2017