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M One Hotel

3.5 star property

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Photo gallery for M One Hotel

Lobby
Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Exterior
Junior Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Executive lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam, 29453
  • Place, Grand Batam Mall
    ‪4 min drive‬
  • Place, Nagoya Hill Mall
    ‪5 min drive‬
  • Place, Batam Centre
    ‪16 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Superior Room

Grand Superior Room | Minibar, in-room safe, desk, free WiFi

Grand Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
Planet Holiday Hotel & Residence
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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 310 reviews
The price is CHF 28
includes taxes & fees
8 Jun - 9 Jun
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About this property

M One Hotel

This hotel features a restaurant, 24-hour room service and a meeting room. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
M One Hotel offers 128 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Batam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at M One Hotel, you're just a quick walk from Harbour Bay Ferry Terminal. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a meeting room and a lift
  • Just a 4-minute walk from Harbour Bay Ferry Terminal and a 5-minute drive from Nagoya Hill Mall
There's a restaurant on site. WiFi is free in public spaces. M One Hotel also features dry cleaning/laundry services, 24-hour room service, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at M One Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

M One Hotel Batam
M One Batam
M One Hotel Hotel
M One Hotel Batam
M One Hotel Hotel Batam

M One Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 129 reviews
Rating 8 - Good. 58 out of 129 reviews
Rating 6 - Okay. 26 out of 129 reviews
Rating 4 - Poor. 11 out of 129 reviews
Rating 2 - Terrible. 8 out of 129 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Tay

Liked: Cleanliness
The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jimmy

Uncleanliness, staffs were nice, great location but amenities were bad
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mona Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitable of the staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean and spacious
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, amenities
Internet was bad. Noisy every night. Room was dirty and room service was bad.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

MD Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022
Verified

8/10 Good

Chow Chung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Aldrin

Liked: Cleanliness, room comfort

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Kario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Zhin Kwang

Liked: Cleanliness
Disliked: Amenities
Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi always disconnected
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

SARIYAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Ravindran

Liked: Cleanliness, property conditions & facilities
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Stayed 1 night in Jan 2020
Verified

8/10 Good

Siew Ming

Liked: Staff & service

M one hotel business stay.

I expectation is modest then this is a good place to put up. If need to use business centre then don’t expect much.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gd, clean n the staff are friendly.
Stayed 1 night in Dec 2019