See all properties

Grand TW Batam Center Hotel & Convention

3.0 star property

Choose dates to view prices

Photo gallery for Grand TW Batam Center Hotel & Convention

Outdoor pool
Modern Deluxe Triple | Pillow-top beds, minibar, in-room safe, desk
Front of property – evening/night
Restaurant
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Komp Raffles City Block E no 6 - 9, Batam Centre, Batam, Batam Island, 29465
  • Place, Mega Mall
    ‪4 min drive‬
  • Place, Batam Centre
    ‪4 min drive‬
  • Place, Batam Center Shopping Area
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪25 min drive‬

Room options

View all photos for Modern Deluxe Triple

Modern Deluxe Triple | Pillow-top beds, minibar, in-room safe, desk

Modern Deluxe Triple

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite

Suite | Pillow-top beds, minibar, in-room safe, desk

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Modern Deluxe

Pillow-top beds, minibar, in-room safe, desk

Grand Modern Deluxe

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Pillow-top beds, minibar, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Grand Modern Deluxe Room

Pillow-top beds, minibar, in-room safe, desk

Grand Modern Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Modern Deluxe

Modern Deluxe | Pillow-top beds, minibar, in-room safe, desk

Modern Deluxe

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Pillow-top beds, minibar, in-room safe, desk

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Double Room

Pillow-top beds, minibar, in-room safe, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Modern Deluxe Triple Room

Pillow-top beds, minibar, in-room safe, desk

Modern Deluxe Triple Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Exterior
Planet Holiday Hotel & Residence
Batam
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.1 out of 5, Very good, 311 reviews
The price is CHF 30
includes taxes & fees
9 Jul - 10 Jul
Planet Holiday Hotel & Residence

About this property

Grand TW Batam Center Hotel & Convention

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Grand TW Batam Center Hotel & Convention offers 60 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature minibars and a safe. Beds feature pillowtop mattresses. 29-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Grand TW Batam Center Hotel & Convention, you'll be within walking distance of Batam Center Shopping Area. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy pool views while dining at Bellini Restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Batam Centre and a few minutes from Batam Center Shopping Area
Grand TW Batam Center Hotel & Convention offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand TW Batam Center Hotel & Convention. Free self parking is available.

Smoking is allowed in designated areas at this Edwardian Batam hotel.

Guests can enjoy buffet breakfast for a fee.
Bellini Restaurant – This restaurant overlooks the pool. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee: IDR 80,000 to 100,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bellini Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Edwardian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Shared accommodation

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand TW Batam Center Hotel & Convention

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 80000 to 100000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Batam Centre
Sahid Batam Center Hotel & Convention Hotel
Hotel Batam Centre
Sahid Batam Center Hotel & Convention Batam
Sahid Batam Center Hotel & Convention Hotel Batam

Grand TW Batam Center Hotel & Convention Reviews

Reviews

6.8
Rating 10 - Excellent. 16 out of 114 reviews
Rating 8 - Good. 45 out of 114 reviews
Rating 6 - Okay. 26 out of 114 reviews
Rating 4 - Poor. 18 out of 114 reviews
Rating 2 - Terrible. 9 out of 114 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Win

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Chai yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 1 night in Mar 2025
Verified

8/10 Good

CHEE KWONG

Liked: Cleanliness, amenities, property conditions & facilities
Wi-Fi is excellent. Zumba class is great. Massive Gym - 3 Storey. Unfortunately, 2 gyms equip down. No repair done. Breakfast for this hotel is more like 3rd class, not worth it.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Gopinathan

Liked: Staff & service
Disliked: Property conditions & facilities
Swimming pool was dirty and seems Lack of maintenance. Aircon in the room not cold enough.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

ARDY

Disliked: Cleanliness, amenities, property conditions & facilities
The room was really dirty, from Toilet,Window , wardrobe and the interior,, it worse than 1 star Hotel. The pool was full of Non-Hotel resident, heard from them they just be there for swimming leason, the pools water was dirty and no towel provided for hotel-Resident. The Lobby, there were no Aircon as well and the restaurant where we had breakfast the menu was limited and very hot as well, it seems the Aircon was not opened Lastly I felt no-safe, the lift can be access by anyone, no need card access, and the hotel got 2 entrance,, one entrance got security guard, the other none at all, Just imagine if the robber/Criminal come in to your Hotel Room. Overall Not worth it,, My stay in IBIS STYLE hotel previous day was worth it than this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room are spacious and clean The towel smells very fresh 3 story Gym, Fitness area.. massive To be recommended
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

CaseyWong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Cues for the pool table unusable. Great singer at the 9th-floor bar. Good experience all round
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, breakfast and their service. Very fast response. The food is really indonesia taste. Nice n delicious.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Location is great and easy to find food
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

1. The room toilet area is not well cleaned. 2. While I was talking to the front office staff over the phone she disconnected the line halfway. 3. I booked two rooms, but I didn’t get my correct room on the first day, I stayed in a small room. Only on the second day they gave me bigger room. 4. The front office manager Mr. Tony was very helpful.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s worth your money, near to Malls conveniently

Wanderful, the room for 3 person is really spacious and my Son get to sleep comfortably. Usually he will have to use the extra roll bed which is uncomfortable.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Rossie

Disliked: Property conditions & facilities
The staff at check in front office wasnt friendly.
Stayed 1 night in May 2019
Verified

8/10 Good

jumahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel with friendly staff

hotel room is clean. location not so good . staff are polite and friendly.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet spread was excellent. Friendly staff. Near to good barber shop and Sports massage shop. Good workout and swimming pool
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Said

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hot hotel

Room smelly, aircon not cold !!!! Not recommended.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Comfortable, clean and room was big.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
this was my second time stay this hotel and yet it seem to be so dissapointed with the room that we stay. It seem to be too much problem:- 1) Aircon not cold 2) room too small 3) early morning want to shower no water in all room that my family stay At first I taught is only my room but i call my the other family members room and they complaint the same issue. Total I book 4 room and all the room no water.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
this was my second time stay this hotel and yet it seem to be so dissapointed with the room that we stay. It seem to be too much problem:- 1) Aircon not cold 2) room too small 3) early morning want to shower no water in all room that my family stay At first I taught is only my room but i call my the other family members room and they complaint the same issue. Total I book 4 room and all the room no water.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Charlie

Nice place, room is clean. Staff friendly and helpful. Recommended to stay here for holiday or work.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cheap hotel. Friendly staff. But the breakfast food is cold and not much variety.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Excellent Enjoyed Recommend to my friends and relatives
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Moleya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again for my next trip
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

The people who services you are warm and friendly. They will go out their way to help you.
Stayed 9 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good for one night

Room was not cleaned properly. Water stuck while showering. Aircon was cool enough.