Aircon was not working and the hotel refused to compensate. We had to stay in friend room and leave the room uninhabitable. When one of the roomâs card access was misplaced, the hotel had the Cheek to ask for sgd10 compensation. This shows that the hotel does not value itâs customers and you should avoid booking this property at all cost or face the same fate!
It was a pleasant stay with excellent front office staff assisting in our requests, for example, air freshener due to the strong smell of cigarettes smoke. Location of the hotel is also good as it is near some heartlands shops and eateries and the Nagoya Shopping Mall so near. Breakfast was very good with variety for the hotel charges we paid.
Check-in was fast, deposit fee Rp200,000 required.
Room was clean, pillows were a little worn out. No in room safe.
Location is great, many eateries around but noisy motorbikes passing through alleys can be heard in the room, even at 2am..
Overall everything else is OK. Check out took less than a minute, returned my deposit without further questions.
I'll definitely come back to stay here...
Pleasant stay...5-7 mins walk to Nagoya mall.depends how fast u walk.đ.Friendly staff,yummy breakfast,no 1 cleaner ,reception people welcome you with sweet smile.that's enough.
The property needs to upkeep itself properly . The staff is helpful but the business could do well with better maintenance. There were mosquitoes in the room , which are strictly avoidable
When I check in quite disappointed. The reception staff should check the guest room or what room they booked . When I go in the room is small but I booked for deluxe room later they call me said is wrong room so I need to go down Recepetion. Again they give another room which can't open the door so I need to go down reception again . This not my work to go up and down check the room . The hotel staff should prepare what they surpose to give to guest . The next day breakfast time when I came there is no bread at all and they say finish , how it can be ? The mee hoon is very salty . So I drink black coffee only . This is terrible breakfast. The hotel should improved and the staff need training . Thank you
The Aircon makes noise thru out when it is on. It also leaked water ( which the hotel electrician fixed ). Rooms not sound proof. H Nice friendly staff but have problem with interaction in English.
It is my 3rd stay here. Certainly value for money.
The deluxe room is well done up. It wasa good value for money deal . however AC makes a lot of noise. The plug points are few and difficult to use for the coffee maker.
sayangnya saat saya check in hotelada kendala tidak terdaftar di sistem hotel, setelah sekitar 1 jam di resepsionis, telpon ke cs hotels.com beberapa kali dialihkan dan dari pihak hotel berkeras tidak ada kamar yg terdaftar utk kami akhirnya kami diberikan satu kamar untuk satu malam dimana di web saya sudah pesan untuk dua malam kedepan dan sudah bayar lunas. Setelah semalam kami check out dan sampai saat ini belum ada kepastian ttg pengembalian uang sisa satu malam.
It was simple hotel and our stay here was pleasant. The location was very ideal as it was just a walk away to Nagoya Hill. Front desk service was excellent. Value for money.
Cannot except that my confirmed booking was canceled as the hotel claim that they are full at check in.
After insist that they must honor my booking or get me another hotel, finally they gave me the room.
The hotel seems to be in the midst of renovation. Elevator did not function for half of the timee everyday all thru my 4 days stay.
Carpets in lobby ( 3rd floor) were undergoing some kind of maintenance. Staff was helpful . no hot water in shower for last 2 days of stay.