Overall good. Host/team is responsive to issues we had including hot water tank malfunctioning. Someone came to repair it the next day or 2. Pillows definitely need replacing - too lumpy and flat to offer to guests. We requested different pillows but they said no. Water kettle also wasnât working properly but they could not replace. Beware of initial starter pack of essentials - we ran low on toilet paper and they said once the starter pack is done, itâs the guestâs responsibilityâŠthey did end up giving us extra toilet paper but it did cause us some stress as that was not on listing. That seemed a little outrageous considering it was a weekly rental with 8 people.
The place was bigger than the pictures showed. Much nicer in person. Two families fit perfectly. We had space for 8 at the dining table, enjoyed the hot tub and massage chair, board game and a book from the shelf. The bedrooms were nicely spaced out and it was quiet at night.