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Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Spa
Bar (on property)
Café
Reception
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
The Embankment, Bedford, England, MK40 1RW
  • Place, St. Paul's Church
    ‪2 min walk‬
  • Place, Bedford Park
    ‪14 min walk‬
  • Place, Priory Country Park
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪39 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, individually decorated, individually furnished, desk

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Sofa

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room with Sofa

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Classic King Room

In-room safe, individually decorated, individually furnished, desk

Classic King Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Twin Room

In-room safe, individually decorated, individually furnished, desk

Classic Twin Room

  • Sleeps 2

View all photos for Classic Accessible Room With Wet Room

In-room safe, individually decorated, individually furnished, desk

Classic Accessible Room With Wet Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double King Bed, No Smoking

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Single Beds

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About this property

Bedford Swan Hotel & Thermal Spa

Riverside hotel with a restaurant, steps from St. Paul's Church
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from St. Paul's Church and 15 minutes on foot from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Pen & Cob – This bar only serves light fare. Open daily.
Anna's Tearoom – On-site theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought the staff were very professional and helpful. Room was great and the breakfast had lots of choices
Stayed 6 nights in Oct 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Very satisfactory
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and facilities
Stayed 2 nights in Oct 2025

8/10 Good

Rod

Travelled with partner
Only required the room for one night very clean and staff helpful didn’t require any refreshments
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Room booked was a Delux Room with King bed. Room was small, bed no bigger than a double and the room smelt of dampness and was overwhelming at times. Asked for explanation from reception and told that it was a UK king bed, and very apologetic regarding the room smell but that was all they had. Make sure you don’t get room 234
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good variety
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel with great rooms and breakfast
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Check-in was efficient and on the whole not a bad stay. Room could’ve been cleaner. Dinner was very limited selection and they didn’t allow room service?? Rating: 3 star
Stayed 2 nights in Oct 2025

10/10 Excellent

DAVID LW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe parking area, lucky to get spaces as small carpark and busy; Staff really helpful and friendly; Dinner was fabulous. Breakfast so so. Room was lovely, very quiet. Shower really good. Spa was fabulous, would have been nice to have been shown each station and that there was an ordinary shower to shower off after the steam/sauna rooms (it was stuck on scalding hot when I was in there the first day). But generally great stay - and I've booked again when I travel for my next course in the area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saxon

Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Stayed 1 night in Sep 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Helen

Stayed 2 nights in Sep 2025

8/10 Good

Craig

All was fine

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautifully decorated & clean. It was helpful to have a fridge.
Stayed 1 night in Sep 2025

8/10 Good

Craig

All good
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Check in staff is friendly. Room was clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Fabia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I ever been. Noise , dirt , unfriendly staff rude and nasty
Stayed 3 nights in Sep 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Avoid staying on the 2nd floor

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of noise and no parking due to functions at the hotel, this was fine and staff did direct us to their parking. There was not a non slip mat in the bathroom, just a small sticker on the tiles telling you to request one from reception. The shower was very slippy once water got on it, I personally feel that there should be a non slip mat supplied to the rooms as standard. I did not notice the sign until I got out of the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 2 nights in Sep 2025