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14 Nov 2023 by IC Hotels CRM Department
Sehr geehrter Ertan, Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und danken Ihnen, dass Sie uns Ihre Meinung in unserer Online-Umfrage mitgeteilt haben.Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Ich möchte erwähnen, dass die Probleme, die Sie hatten, nicht unserem Standard an Servicequalität entsprechen und wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Bitte zögern Sie nicht, uns für Ihre Fragen und Wünsche zu kontaktieren. Mit freundliche GrüsseIC HotelsCRM Department
28 Oct 2023 by İrina Yılmaz
Dear Edona Alimi,First all thank you for choosing IC Hotels Santai Family Resort and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
30 Oct 2023 by İrina Yılmaz
Dear Isabella Büeler,Thank you for your evaluation of our IC Hotels Santai Family Resort. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
26 Jun 2023 by İrina Yılmaz
Sehr geehrte Aynur,Als IC Hotels fühlen wir uns geehrt, Sie in unserem Hotel begrüßen zu dürfen und vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Haus ausführlich zu bewerten und mit ein paar Worten auszuschmücken. Kommentare von Ihnen sind für uns immer sehr wichtigIhre Kommentare wurden an die Hotelleitung weitergeleitet und werden detailliert ausgewertet. Wir werden unser Bestes tun, um Ihnen für Ihren nächsten Aufenthalt schönere Erinnerungen zu hinterlassen. Wir wünschen Ihnen alles Gute und freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in IC Hotels wieder begrüßen dürfen. Mit freundliche Grüsse,IC HotelsCRM Department
24 Oct 2019 by ICGR
Dear Guest, Thank you for staying in IC Hotels Santai Family Resort. It will be our pleasure to serve you again. Best Regards, Elif SUNAY
19 Oct 2019 by ICGR
Dear Anıl, Thank you for your kind review. It will be our pleasure to serve you again. Best Regards, Elif SUNAY CRM
21 Aug 2019 by ICGR
Dear Guest, Thank you for your review. We are very happy that you had satisfied. It will be our pleasure to serve you again in IC Hotels Santai Family Resort. Best Regards, Elif SUNAY CRM
19 Jul 2019 by ICGR
Dear Guest, Thank you for choosing IC Hotels Santai Family Resort. It will be our pleasure to serve you again. Best Regards, Elif SUNAY CRM Manager
28 Oct 2017 by Guest Relstions
Hello! Thank you for your comment! We were happy to contribute to a memorable experience for you, as well as to hear that you loved the hotel, and had a fully enjoyable holiday with us. Looking forward to have a pleasure of seeing you again at IC HOTELS Santai Kind regards, İC HOTELS Santai,
The following facilities are closed seasonally each year. They will be closed from 01 November to 31 March:
All-inclusive room rates at IC Hotels Santai Family Resort - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Some rates at IC Hotels Santai Family Resort - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. At IC Hotels Santai Family Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available. This 5-star Serik property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Free valet parking
IC Hotels Santai Family Resort - All Inclusive offers 419 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. Televisions come with premium cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Main Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
A private beach, 2 outdoor tennis courts, a health club and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Lilium SPA has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
